Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Reviewed closed loan files to determine if fraud activity may have occurred by the lender in the loan process.
Performed public records searches and used skip tracing software to locate borrowers and former employers.
Interview borrowers to determine if their recollection of the mortgage transaction was in line with documentation in the final loan file.
Write a Fraud or No Fraud report based on the findings.
Responsible for meeting with customers, educating them on pool products, equipment and construction techniques that best suited their family and property.
Coordinated mortgage loans and acted as liaison between mortgage brokers and underwriters.
Submitted borrower's income, asset and credit information to automated systems for approval.
Evaluated and calculated income for borrowers using appropriate documentation.
Prepared approved files for closing and generated loan documents.
Daily duties required a working knowledge of residential appraisal review, title requirements, compliance with underwriting requirements for FHA, VA, and conventional loan products.
Trained co-workers on AUS systems.
Assisted in quality control and post closing documentation.