David Wilson
Business Coordinator
Belleville,IL
Summary
Ambitious and detail oriented professional. Long history of managing in retail and in logistics. When hired on to be a driver for Rummy Inc. was promoted within three months to the title of Driver Coordinator. Within a year after that promoted to Business Coordinator for another company within the FedEx contracts. And running that business for the owner.
With over a decade of retail management experience on top of that. Excellent with communicating to customers and to employees. Resilient and pragmatic with a good eye for the important details and the big-picture needs of the company.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Business Coordinator
Pranwi Logistics / FedEx Ground
Sauget, IL
02.2022 - Current
- Facilitated communication with clients and team members to improve business strategy and operation.
- Supported commercial activity for invoicing, forecasting and commercial analysis for ongoing projects.
- Introduced new methods, practices and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Training drivers and developing their skills to ensure maximum safety on their individual routes.
- Building route plans to maximize productivity.
Driver Coordinator
Rummy Inc. / FedEx Ground
Belleville, IL
07.2020 - 02.2022
- Met transportation service targets and delivered loads on time.
- Assisted with development of transformational projects achieving continuous improvement across transportation department.
- Promoted transportation productivity agenda by focusing on asset optimization and improving fuel economy, payload cost-efficiency, route optimization and wait times.
- Motivated workers to exceptional performance through implementation of new strategies.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Worked closely with personnel, customers and contractors to resolve problems.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Exceeded goals through effective task prioritization and great work ethic.
Retail Manager
Box Lunch
Fairview Heights, IL
04.2019 - 03.2020
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory and reviewed cash handling and operations reports.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Organized meetings for up to fifteen staff members to discuss upcoming promotions, key strategies and tasks.
- Exhibited excellent people skills during interaction with employees and customers.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Created employee schedules to align coverage with forecasted demands.
- Completed daily paperwork and computer entry of sales data as established by management.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Retail Sales Associate
Barnes And Nobles Bookstore
Fairview Heights, IL
06.2017 - 03.2020
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Used POS system to process sales, returns, online orders and gift card activations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Supported efficient and timely replenishment of sales floor merchandise.
- Issued receipts and processed refunds, credits or exchanges.
- Greeted customers and helped with product questions, selections and purchases.
Education
Journalism
Southwestern Illinois College
Belleville, ILHigh School Diploma -
Belleville Township Highschool West
Belleville, IL 08.2004 - 05.2008
Skills
Staff mentoring
Timeline
Business Coordinator
Pranwi Logistics / FedEx Ground
02.2022 - Current
Driver Coordinator
Rummy Inc. / FedEx Ground
07.2020 - 02.2022
Retail Manager
Box Lunch
04.2019 - 03.2020
Retail Sales Associate
Barnes And Nobles Bookstore
06.2017 - 03.2020
High School Diploma -
Belleville Township Highschool West
08.2004 - 05.2008
Journalism
Southwestern Illinois College
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