Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Wilson

Memphis,TN

Summary

Authorized to work in the US for any employer


Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.

Overview

15
15
years of professional experience

Work History

Mentor Volunteer

Samuel Chapel United Methodist
02.2015 - Current
  • Assisted students in exploring and selecting career paths.
  • Collaborated with parents and teachers to help students reach potential.
  • Provided IT support by setting up and maintaining computers and other necessary technology.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Tutored at various competency levels to help people with reading, math and writing skills.

Front Desk Clerk

Courtyard by Marriott
10.2020 - 03.2023
  • Check customers in for their stay
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.

Stock merchandise Stocker

Stocker, Dollar General
06.2018 - 09.2020
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Followed orders precisely for correct items, sizes and quantities.
  • Tracked accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services such as legal or accounting services.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Stock merchandise, Picker/Packer

Family Dollar
03.2018 - 09.2018
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Scanned and verified UPC codes for all products to aid in identification.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Front Desk Clerk

Paramount Staffing, Inc
10.2017 - 03.2018
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.
  • Answered customer telephone calls promptly and appropriately handled needs.

Front Desk Manager

RODEWAY INN AND SUITES
02.2014 - 06.2017
  • Greet, register, and assign rooms to hotel guests.
  • Resolved guest complaints by addressing issues with rooms promptly.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Entered and updated sensitive customer information during check-ins and room changes.

Picker/Packer

Dollar General distribution
05.2015 - 10.2016
  • To pick and pack orders
  • Stack, fill, and wrap pallets

Front Desk Clerk

Econo Lodge Inn and Suites
01.2008 - 03.2015
  • Greet, Register, and assign rooms to guests
  • Hotels
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.
  • Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.

Education

High school Diploma - N/A

Leflore County High School

Skills

  • Customer Service (5 years), Clerical (5 years), Computer Hardware
  • Attention to Detail
  • Individual and Family Support
  • Data Evaluation
  • Counsel Individuals
  • Listening Actively
  • Partnership Building
  • Supporting Daily Living Needs
  • Character Building
  • Therapy and Counseling

Timeline

Front Desk Clerk

Courtyard by Marriott
10.2020 - 03.2023

Stock merchandise Stocker

Stocker, Dollar General
06.2018 - 09.2020

Stock merchandise, Picker/Packer

Family Dollar
03.2018 - 09.2018

Front Desk Clerk

Paramount Staffing, Inc
10.2017 - 03.2018

Picker/Packer

Dollar General distribution
05.2015 - 10.2016

Mentor Volunteer

Samuel Chapel United Methodist
02.2015 - Current

Front Desk Manager

RODEWAY INN AND SUITES
02.2014 - 06.2017

Front Desk Clerk

Econo Lodge Inn and Suites
01.2008 - 03.2015

High school Diploma - N/A

Leflore County High School
David Wilson