Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Wilson

Hope Mills,NC

Summary

Skilled and collaborative leader with experience in coordinating, planning, and supporting daily operations. Ability to work hard providing excellent customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Food Courier

Door Dash
, NC
03.2021 - Current
  • Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
  • Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
  • Providing excellent customer service, answering questions, and handling complaints from clients
  • Adhering to assigned routes and following time schedules
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Obeyed traffic laws and follow established traffic and transportation procedures.

Target Worker

Operations Services, Inc.
Fort Bragg, NC
01.2025 - 04.2025
  • Performed diagnostics to assess maintenance and repair needs of military range equipment and facilities.
  • Operated live fire targets using handheld devices, ensuring safety while traversing uneven terrain.
  • Facilitated unit training by maintaining communication with Range Control during target operations.
  • Collaborated with the Government Live Fire Range Manager to identify unit target requirements.
  • Conducted range maintenance, including mowing grass and performing general upkeep with power equipment.
  • Filled sandbags and maintained range facilities to repair damage from live fire exercises.
  • Coordinated minor repairs on static range targets, such as stands and frames.
  • Serviced target systems, including trench lines and MOUT facilities, as directed by the Live Fire Range Manager.

Stocker

Walmart
Fayetteville, NC
10.2024 - 01.2025
  • Organized storage areas for efficient use of space.
  • Arranged merchandise in an attractive manner to promote sales.
  • Maintained accurate inventory levels through regular stock checks.
  • Inspected stock for damage or defects and reported issues to management.
  • Maintained accurate inventory records through manual systems and and or computerized databases.
  • Received and processed incoming shipments of merchandise.
  • Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Stocked shelves with newly arrived products.
  • Assisted with store displays and window dressing as needed.
  • Maintained a neat, clean and orderly warehouse environment at all times.
  • Restocked shelves with merchandise as needed throughout the day.
  • Inspected and counted incoming stock to ensure accuracy of shipment.
  • Provided assistance to other departments when necessary such as helping unload deliveries or restocking shelves.
  • Assisted in the preparation of weekly reports outlining inventory levels and sales activity.

Sales and Customer Service Representative

Apple
, TX
06.2020 - 02.2021
  • Completed 90-day training with 100% rating, listed as top performer for 12 weeks
  • Recognized by coaching team and direct management for excellent customer service
  • Tier 1 Mac expert trained to sell and problem-solve Mac computers
  • Tier 2 Customer Service trained to assist customers with orders and product related questions
  • Assisted customers with troubleshooting or investigation of issues and complaints, as well as promotion/sales of telecommunication products and services to customers via telephone calls
  • Followed set communication guidelines in addressing various customer issues
  • Developed positive work relationship with customers to enhance image and public perception of Apple.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Freight Handler

Two men and a Truck
Winston-Salem, NC
10.2019 - 02.2020
  • Interpreted and followed all given work orders, properly and effectively
  • Assisted clients with properly packing household items and furniture
  • Loaded and unloaded materials to and from designated storage areas, such as storage locations, racks and shelves, or vehicles, such as trucks
  • Operated and maintained all assigned vehicles and equipment, efficiently.
  • Secured items in truck by strapping over protective padding.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Labeled packages and boxes to keep track of client items.

Banquet Server

Iron Mike Convention Center
Fort Bragg, NC
05.2019 - 10.2019
  • Set up included putting out tablecloths and place settings, arranging table placement and arranging buffet items
  • Loaded supplies and food into delivery vans and unloaded at events.
  • Assist in serving, table set up, and table clearing in readiness for next course
  • Maintained sanitary atmosphere for guests by thoroughly preparing and maintaining work areas
  • Successfully assisted approximately 100 to 500 guests each shift.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Adhered to sanitation and safety policies, protecting establishment and patrons.
  • Set up and tore down all catering services in banquet halls and at customer locations.

Division I Football Player

Gardner-Webb University - Bulldogs
06.2017 - 05.2019
  • Practice and in-game performance rewarded with starting game position
  • Reacted to complex game situations quickly and effectively
  • Devoted 50 + hours per week to athletics in addition to being full-time student
  • Accepted constructive criticism from coaches and teammates to improve skills
  • Demonstrated commitment and dedication to sport, team and university.

Scorekeeper

Town Of Hope Mills
Hope Mills, NC
02.2017 - 06.2017
  • Prepared for games by setting up and testing announcing, scorekeeping and board equipment.
  • Verified scoring calculations to officially announce winners.
  • Documented running score throughout basketball and baseball games, incidents, injuries and timeouts.
  • Clarified rules for teams and players and helped resolve questions or gameplay issues.
  • Operated time clock and scoreboard during various games.
  • Tracked game time, starting or stopping play when necessary.
  • Reacted to complex game situations quickly and effectively.

Education

Criminal Justice -

Gardner-Webb University
05.2019

HS Diploma -

Southview High School
05.2017

Skills

  • Self-motivated
  • Goal-Oriented
  • Works well under pressure
  • Responsible / Diligent
  • Strong Work Ethic
  • Score Calculation
  • Regulation Enforcement
  • Decision-Making Skills
  • Conflict resolution
  • Microsoft Office
  • Analytical

Timeline

Target Worker

Operations Services, Inc.
01.2025 - 04.2025

Stocker

Walmart
10.2024 - 01.2025

Food Courier

Door Dash
03.2021 - Current

Sales and Customer Service Representative

Apple
06.2020 - 02.2021

Freight Handler

Two men and a Truck
10.2019 - 02.2020

Banquet Server

Iron Mike Convention Center
05.2019 - 10.2019

Division I Football Player

Gardner-Webb University - Bulldogs
06.2017 - 05.2019

Scorekeeper

Town Of Hope Mills
02.2017 - 06.2017

Criminal Justice -

Gardner-Webb University

HS Diploma -

Southview High School

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David Wilson