Detail-oriented Communication major graduate at Oral Roberts University, with 17+ years of work experience. Aiming to leverage a proven knowledge of confidential correspondence, operating policies & procedures, and records management skills to successfully fill the Veteran Intern Administrative Support role at your company. Frequently praised as adaptable by my peers, I can be relied upon to help your company achieve its goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
Saint Francis Health System
04.2021 - 10.2023
Liaison for 6 campuses throughout Oklahoma.
Data entry for all Vice Presidents, Executives, and Managers into spreadsheets and databases.
Managed and maintained electronic and paper-based filing systems weekly and quarterly, keeping essential documents and information easily accessible and organized.
Merging files to update outdated or incomplete data.
Manage tasks in the Workday software system.
Aided approximately 2,800 employees in updating their medical credentials.
Assist Nurse Educators with teaching material as needed.
Improved office operations by automating client correspondence, record tracking, and data communications.
Answered phone calls and responded to inquiries from customers, vendors, and other external contacts.
Organized meetings for executives and coordinated the availability of conference rooms for participants.
Administrative Specialist Supervisor
Pentagon, Headquarters U. S. Marine Corps
01.2003 - 02.2018
Direct liaison while working at the Pentagon, U.S. Department of Defense, to multiple agencies, including Headquarters U.S. Marine Corps, U.S. Navy, U.S. Air Force, and U.S. Army agencies, as well as Joint Forces Command/multinational agencies, to include NATO operations.
Maintain Top Secret Security Clearance to handle highly sensitive, classified, and confidential documents.
Maintain and safeguard approximately 1,000 personnel record files of Personal Identifiable Information (PII) and Health Insurance Portability and Accountability Act (HIPAA) from being disclosed without the customer's consent or knowledge.
Implemented and improved administrative procedures and processes by conducting individual and corporate training for unit cohesion and proficiency.
Maintained focus and accuracy when compiling data on the database structure while in a combat zone during a tour in Kabul, Afghanistan.
Exercised Operational Management in the assignment of the Unit Deployment Program to include administrative oversight in Hawaii, Guam, and Japan.
Prioritized workload effectively and resolved issues by being resourceful.
Analyzed agency operations to recommend improvements in program management systems, procedures, and processes.
Demonstrated proficiency in using all Microsoft Office applications.
Demonstrated professionalism in speech, demeanor, and dress.
Exhibited excellent time management and organizational skills.
Prepared and proofread approximately 400 documents using correct grammar, spelling, formatting, and presentation.
Education
Bachelor of Science (B.S.) - Communication
Oral Roberts University
Tulsa, OK
01.2023
Skills
Proficient in computer applications
Accurate data management
Experienced with Microsoft Office applications
Meticulous attention to detail
Effective time management
Collaborative teamwork
Reporting analysis
Strong verbal and written skills
Organized data tracking
Regulatory compliance management
Certification
Security Manager (NCIS) Certified
Acquisition (DoD) Certified
Basic Life Support – CPR Certified
Awards
Joint Service Achievement Medal, Navy and Marine Corps Achievement Medal (2)