Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Websites
References
Timeline
Generic

David Winters

Warwick,RI

Summary

For 22 years, at Vivolac Cultures, David was a a seasoned Customer Service and Technical Sales Representative with a history of fostering long-term relationships through understanding the needs of clients and thoughtful and honed personal communication skills.

Highly experienced in securing high-value contracts (Dannon, Safeway, Darigold, Dean Foods). Skilled in complex product demonstration, sales presentations, and collaboration with technical teams to ensure client satisfaction.

Demonstrated ability to drive growth through strategic sales planning and execution.

Strong problem-solving skills, coupled with an innate ability to understand customer needs and develop tailored solutions, have led to significant business development in previous roles

Highest achievement: As one of 8 regional sales representatives, David's tenure at Vivolac Cultures, consistently delivered over 40% of total company-wide sales.

Overview

29
29
years of professional experience

Work History

Technical Sales Representative

Vivolac Cultures Corp.
Indianapolis, IN
03.1998 - 04.2020
  • I worked as the West Coast outside technical sales representative for the food and supplement industries. My job had three components: Direct Sales, Technical Support, and Customer Service.
  • My mission was to sell our live bacterial cultures to food processing companies out West, and to assist them with technical support and guidance in the processing and fermentation of their finished products.
  • I was also the customer service representative for all of my customers. I had between 100 and 200 customers during my tenure. My customer service experience involved face-to-face meetings, and phone and online support.

Technical Director

Friendship Dairies, Inc.
Friendship, NY
08.1991 - 03.1998
  • At Friendship Dairies, I worked as a fermentation scientist, overseeing the manufacture of a natural mold inhibitor (calcium propionate) from the fermentation of dairy whey.
  • By 1993, I was also in charge of research and development of all new retail products at the plant. I was also given the job of starter culture manager, overseeing the growth and maintenance of bulk starter culture used in the manufacture of cottage cheese, one of the largest facilities of its kind in the U.S.
  • The products I helped develop were an all-natural sour cream, a new yogurt line, and a reduced-fat cream cheese made from cheese curd.

Education

Ph.D. - Food Microbiology

Cornell University
Ithaca, NY
06-1989

Master of Science - Microbiology

North Carolina State University
Raleigh, NC
09-1986

Bachelor of Science - Biology

North Carolina State University
Raleigh, NC
06-1982

Skills

  • Customer Service
  • Technical demonstrations
  • Lead generation
  • Sales reporting
  • Prospect development
  • Cold calling
  • Quote preparation
  • Fulfillment support
  • Public speaking
  • Presentations
  • Remote sales
  • Sales presentations
  • Customer research
  • Trade show representation
  • Telephone communication
  • Technical sales
  • Territory management
  • Face-to-face communication
  • Revenue forecasting

Affiliations

  • Swimming
  • Nonfiction Writing
  • Teaching
  • Hiking
  • World Travel

Accomplishments

  • Author, "Where Heaven and Earth Meet: Stories of Healing, Magic, and Remembrance at Sacred Sites"
  • Salesperson of the Year Award, 2019 Pacific Northwest Region, Oregon Dairy Industries

Languages

English
Professional
French
Limited

References

References available upon request.

Timeline

Technical Sales Representative

Vivolac Cultures Corp.
03.1998 - 04.2020

Technical Director

Friendship Dairies, Inc.
08.1991 - 03.1998

Ph.D. - Food Microbiology

Cornell University

Master of Science - Microbiology

North Carolina State University

Bachelor of Science - Biology

North Carolina State University

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David Winters