

Experienced Director of Operations and Sales proficient in managing all hotel operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimize resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Owner operator of Jimmy Johns in Charleston, WV. I implement and write programs to monitor all labor and food costs.
Strategic planning and execution
Process improvements
Capital spending
Performance Analysis
Employee scheduling
Employee reviews
Business Development
Relationship building
Effective leader
Inventory management
Budget development
Coaching and mentoring
Staff training/development
Customer Service
Project Management
IHG certified General Manager
IHG RMEC and RMAC certified
IHG certified General Manager
IHG FOOT certified
IHG certified Director of Sales