David Woody
Leicester,NC
Summary
Professional business leader with strong track record in overseeing operations, driving performance, and enhancing profitability. Adept at strategic planning, financial analysis, and process improvement, with focus on collaborative team management and adaptability to changing needs. Known for effective communication, problem-solving abilities, and commitment to achieving organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Practice Business Manager
All Pets Animal Hospital
01.2020 - 11.2025
- Led cross-functional teams to enhance operational efficiency and process optimization.
- Developed and implemented strategic business plans to drive growth and increase market share.
- Performed maintenance and repairs on diagnostic anaylizers (blood, urine, radiology, and cytology).
- Managed key customer relationships, fostering loyalty and improving client retention rates.
- Analyzed financial reports to identify trends, inform decision-making, and improve profitability.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Streamlined operations, reducing overhead costs with comprehensive budget management.
- Created schedules and managed time off requests for 20-25 person staff within multiple departments.
Inventory Manager
All Pets Animal Hospital And Rehabilitation Center
08.2017 - 11.2025
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Created production forecasts and plans based on sales forecasts, historical usage and product trends.
- Performed maintenance and repairs on diagnostic anaylizers (blood, urine, radiology, and cytology)
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
- Maximized coverage by carefully allocating resources, setting schedules and delegating assignments.
- Utilized EzyVet and previously DVM Manager to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Directed activities of staff performing repairs and maintenance to in-house diagnostic equipment, facilities, and software.
- Oversaw inventory management processes to ensure optimal stock levels and availability of supplies.
- Developed and implemented efficient inventory tracking systems to enhance accuracy and reduce discrepancies.
Veterinary Assistant and Team Leader
All Pets Animal Hospital
04.2015 - 11.2025
- Worked with customer service to handle escalated customer issues.
- Supervised staff of 15 to 20 people.
- Conducted new-hire trainings 1-3 times per year.
- Delegated daily tasks, addressed employee questions, and resolved scheduling issues.
- Covered shift shortages for veterinary technician, veterinary assistant, and reception shifts to keep production schedule on time.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Answered owner animal health questions and advised on best care practices.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Managed medical intervention and therapy for animals in collaboration with Veterinarians.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging such as x-rays and ultrasounds.
- Performed basic exams and tests, including blood analyses and physical assessments.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Established and managed physical rehabilitation program, including development and implementation of rehab and laser protocol.
- Collected and prepared tissues, cellular or microbiological samples by skin scraping, impressions and other non-surgical methods.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Aided veterinary surgeon with general and orthopedic surgeries and procedures with complex requirements.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
Veterinary Assistant
Fox Run Veterinary Services
05.2012 - 04.2015
- Triaged incoming patients to determine treatment needs and urgency of care.
- Answered owner animal health questions and advised on best care practices.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Managed medical intervention and therapy for animals in collaboration with Veterinarians.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging
- Performed basic exams and tests, including blood analyses and physical assessments.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Collected and prepared tissues, cellular or microbiological samples by skin scraping, impressions and other non-surgical methods.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Aided veterinary surgeon with general surgeries and procedures with complex requirements.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
Customer Service Representative
Fox Run Veterinary Services
05.2012 - 04.2015
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Recommended products to customers, thoroughly explaining details.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Answered constant flow of customer calls with minimal wait times.
Cattle Core Team Manager/Assistant Farm Manager
Berea College Farm
05.2012 - 05.2013
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
Education
Bachelor of Science - Agriculture And Natural Resources
Berea College
Berea, KY05.2013
High School Diploma -
Clyde A. Erwin High School
Asheville, NC06.2009
Skills
- Coordination of staff shifts to improve efficiency
- Successful management of inventory and budget to maximize earning potential
- Skilled in maintenance and minor repairs of in house diagnostics machines
- Experienced in surgical procedures and support, lab operations, medication Administration, & emergency and preventive care
- Customer service
- Employee management
- Experience driving sprinter vans
- Analytical thinking
- Budget creation
- Issue resolution
- Data confidentiality
- Data collection
Certification
- Berea College - Defensive Driving Training - 2009
Timeline
Practice Business Manager
All Pets Animal Hospital
01.2020 - 11.2025
Inventory Manager
All Pets Animal Hospital And Rehabilitation Center
08.2017 - 11.2025
Veterinary Assistant and Team Leader
All Pets Animal Hospital
04.2015 - 11.2025
Veterinary Assistant
Fox Run Veterinary Services
05.2012 - 04.2015
Customer Service Representative
Fox Run Veterinary Services
05.2012 - 04.2015
Cattle Core Team Manager/Assistant Farm Manager
Berea College Farm
05.2012 - 05.2013
High School Diploma -
Clyde A. Erwin High School
Bachelor of Science - Agriculture And Natural Resources
Berea College