Senior Programmer
Over thirty years’ experience in both technical and applications programming with a strong background in Annuities, Life and Health Insurance systems. Demonstrated capabilities in:
Installing/testing systems and application software packages
Troubleshooting and problem-solving in complex online and batch systems
Developing training materials, tests and providing training in software packages
Excellent technical and communication skills. Creative and resourceful contributor / leader in team environment.
Overview
32
32
years of professional experience
3
3
years of post-secondary education
Work History
Software Engineer
Grange Insurance Group
01.2003 - 01.2012
Maintenance and development of document database systems with Documerge (mainframe), Documaker and XML software, Access and Excel, using COBOL, Assembler, SQL
Senior Programmer Analyst
ING Northern Annuity (formerly Reliasat, and Northern Life)
01.1993 - 01.2002
Maintenance and development of mainframe and PC-based life insurance admin systems (Life70, Vantage), and peripheral document processing packages and databases, using COBOL, CICS, Visual Basic, Assembler, Easytrieve.
Designed, created, tested, implemented process that reduced Life70 batch cycle window by up to 50%.
Planned, tested, implemented upgrades of admin system (OMNIplus), and Napersoft document database.
Modified Napersoft database system resulting in substantially increased availability for online processing.
Developed training materials, tests, provided training and mentoring to NIIT professionals for software including Napersoft, Documerge.
Created, implemented agency reporting for Sales and Marketing dept that highlighted performance achievements and training needs.
Senior Programmer Analyst
King County Medical Blue Shield (Regence)
01.1989 - 01.1993
Responsible for support for Medicare online, batch systems, database administration and VRU
Analyzed requirements to upgrade systems to CICS 2.1, monitored testing and coordinated upgrade; analyzed, designed, tested enhancement to CICS security system.
Created, implemented online inquiry application that interfaced to a Unix based Voice/ Call processing (VRU) system.
Senior Programmer Analyst
Nordstrom, Seattle, WA
01.1987 - 01.1989
Maintained CICS, IMS, monitored system performance; installed and implemented Xpediter, Intertest and Easytest software packages
Enhanced and maintained Credit authorization system using Cobol, Assembler, Easytrieve
Senior Analyst/Programmer
United Olympic Life Insurance, Bellevue, WA
01.1986 - 01.1987
Enhanced, maintained Auto/Issue Insurance package
Tech Support Programmer
Wyeth Laboratories, England
01.1984 - 01.1986
Maintained CICS, Total (DB package), Mantis software products under DOS/VSE.
Designed, created and implemented systems performance and other programs using SAS and Assembler.
Senior Programmer
West Coast Life Insurance, San Francisco, CA
01.1980 - 01.1984
Maintenance of VM and DOS/VS systems software, maintained Cybertek insurance systems (AutoIssue, CFO).
Cybertek life insurance processing systems in Assembler, COBOL.