Diligent Service Center Manager with over 10 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation.
Overview
13
13
years of professional experience
Work History
Service Center Manager
Applied Industrial Technologies
De Queen, AR
05.2022 - Current
Manages over $800,000 worth of inventory and $10 million worth of sales for 2024
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Recruited and trained new employees to meet job requirements.
Reviewed completed work to verify consistency, quality and conformance.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Assigned work and monitored performance of project personnel.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Analyzed business performance data and forecasted business results for upper management.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Made or approved inventory and supply purchases.
Managed scheduling, monitoring performance and creating daily reports.
Resolved customer inquiries and complaints requiring management-level escalation.
Procurement Leader
Firestone Building Products
Prescott, AR
01.2021 - 05.2022
Managed over 23 million dollars worth of maintenance supplies, operating supplies and packaging.
Ordered new materials to prevent shortages and approved delivery details and times.
Researched and compared vendor and supplier prices to make informed financial decisions.
Built long-term relationships with company vendors and suppliers to secure optimal prices.
Developed procurement budgets to reduce unnecessary expenditures.
Reviewed existing company contracts and negotiated contract terms and revisions with vendors.
Prepared daily, weekly and monthly procurement reports for supervisor review.
Delegated tasks to procurement teams to expedite work processes.
Utilized computer systems to track shipments and material deliveries.
Implemented stock optimization strategies and minimized product loss.
Performed risk assessments and forecasts on potential contracts and business decisions.
Tracked company inventories and recorded item quantities in company databases.
Performed quality control by inspecting materials and disposing of damaged products.
Performed data analysis on financial trends and presented findings to supervisors to brainstorm process improvements.
Negotiated prices, discount terms and transportation arrangements with suppliers.
Developed product purchasing and sales strategies according to company budgets.
Kept records of vendor and supplier expenditures and organized financial documents into company databases.