Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
David Wrobel

David Wrobel

Surveillance Management
Las Vegas,Nevada

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes Surveillance and Security Day to day management. Recognized for exemplary customer service and team collaboration.

Overview

18
18
years of professional experience

Work History

Surveillance Operations Manager

Affinity Gaming
Las Vegas, Nevada
02.2017 - Current
  • Responsible for the Management of the department
  • A key department leader
  • Schedules for team members and assisted with daily operations
  • Responsible for the hiring process, and trained all Surveillance personnel
  • Relied upon as a mentor
  • Used extensive Gaming knowledge and investigative tactics to protect the Casino property
  • Managed scheduling, training and inventory control.
  • Built strong operational teams to meet process and production demands.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Led investigations that resulted in the findings of employee theft, misconduct, gaming cheats and fraud

Security Field Training Officer/Surveillance Operator

Boyd Gaming
Las Vegas, NV
09.2005 - 04.2019
  • Monitored premises and recorded activity in daily officer reports.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Experienced Dispatcher and report writer
  • Led investigations internal and external.
  • Assisted Management with staff Scheduling
  • Training of new officers in report writing and investigation
  • Leader to the team and offered advice and assistance

Transitioned from FT Security to PT Surveillance Agent as a second job after 2009

Surveillance Operator

MGM Resorts International
Las Vegas, Nevada
  • Identified suspicious activity through strong understanding of cheating techniques and advantage play methods.
  • Observed gaming tables, slots and poker rooms throughout casino via live video feeds.
  • Assist Law enforcement by releasing video/information leading to the apprehension of suspects
  • Represented company and testified in court for theft cases by offering factual information about observations.
  • Submitted highly detailed surveillance reports, carefully documenting all activity during shift.
  • Led investigations that resulted in the findings of employee theft, misconduct, gaming cheats and fraud

Surveillance Agent

Station Casinos
Las Vegas, Nevada
  • Operated surveillance cameras, monitors and other equipment.
  • Investigated calls and complaints involving card counters, game cheaters and wrongly paid losing hands.
  • Learned all casino table games, procedures and cheat methods
  • Excelled on exams related to table games
  • Maintained accurate records of data recorded.
  • Assisted in internal investigations
  • Assist Law enforcement by releasing video/information leading to the apprehension of suspects.

Education

Surveillance Training Academy - Surveillance Game protection

MGM International, Las Vegas
08.2016

Problem gambling Awareness Course- Nevada Council on Problem Gambling -

Multiple Gaming Properties

Hospitality and Customer Relations -

Imperial Palace

Food Safety and Sanitation Course -

Wegmans Foods

New York State Security certification course -

New York State

Computer Information Science

Onondaga Community College

American Disabilities Act Compliance Course -

Boyd Gaming

including Defensive Tactics training -

Coast Casinos Security Academy

Monadnock Baton Training -

Boyd Gaming

Oleoresin Capsicum Defense Spray Training -

Boyd Gaming

Trap Wire Counter Terrorism training course -

Trapwire

BOCES Culinary arts course with internship restaurant work -

OCM

Diploma -

Onondaga Central School Districts

CIS, Sociology, Health, Biology -

Onondaga Community College Studies

Skills

  • Proven record of performing duties efficiently under stressful conditions
  • Exceptional attention to detail
  • Well versed in the ability to establish current Surveillance needs
  • Demonstrated leadership ability in all areas of the Department
  • Practical approach of observing all activities and reporting any abnormal circumstances
  • Extensive exposure to the hospitality industry
  • Assisted Authorities leading to the apprehension of suspects
  • Over 20 years experience in the Security field and Gaming Surveillance
  • Superior track record of preserving documentation/digital evidence to assist Corporate Legal
  • Set a new company-wide standard in new network equipment
  • Created a new departmental SOP that corporate used for other properties
  • Extremely focused and sharp with a strong experience in Surveillance function Adept at Operations Management
  • Project Management
  • Staff Training
  • Problem-Solving
  • Handling a wide variety of difficult situations and individuals with discretion and courtesy
  • Was quick to move into Surveillance and learn internal casino operations, table game procedures and all related duties
  • Led many investigations and helped develop strong teams
  • Led and planned Surveillance upgrade projects while communicating pertinent Information with top Executives
  • I developed and implemented a new SOP with structure and direction which turned a troubled department into a successful and focused one
  • Manager Training
  • Skilled Manager

Additional Information

  • AWARDS: , 2006 Las Vegas Security Chiefs Association- Outstanding Professionalism award 2008 Las Vegas Chamber of Commerce- Customer Service Excellence Award Nomination. 2012-2013-2014 Bluegreen Corporation- Perfect Attendance Award 2021- Outstanding Leadership through Business Model Transition Award

Accomplishments

  • Led team to achieve best documentation earning recognition from upper management and financial reward.

Timeline

Surveillance Operations Manager - Affinity Gaming
02.2017 - Current
Security Field Training Officer/Surveillance Operator - Boyd Gaming
09.2005 - 04.2019
Surveillance Operator - MGM Resorts International
Surveillance Agent - Station Casinos
MGM International - Surveillance Training Academy, Surveillance Game protection
Multiple Gaming Properties - Problem gambling Awareness Course- Nevada Council on Problem Gambling,
Imperial Palace - Hospitality and Customer Relations,
Wegmans Foods - Food Safety and Sanitation Course,
New York State - New York State Security certification course,
Onondaga Community College - , Computer Information Science
Boyd Gaming - American Disabilities Act Compliance Course,
Coast Casinos Security Academy - including Defensive Tactics training,
Boyd Gaming - Monadnock Baton Training,
Boyd Gaming - Oleoresin Capsicum Defense Spray Training,
Trapwire - Trap Wire Counter Terrorism training course,
OCM - BOCES Culinary arts course with internship restaurant work,
Onondaga Central School Districts - Diploma,
Onondaga Community College Studies - CIS, Sociology, Health, Biology,
David WrobelSurveillance Management