David Yansen
Honolulu,HI
Summary
Provides excellent customer service to guest from all walks of life. Offers directions, answers questions and resolves problems. Enjoys helping others and excellent work ethic.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Steward
Royal Hawaiian Resort
06.2023 - Current
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Followed company safety and security policies and procedures.
Uber Partner
Uber
04.2018 - Current
- Picked up riders at designated locations and greeted upon vehicle entry.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Assistant Waiter
Norwegian Cruise Line
04.2022 - 06.2022
- Greeted and escorted guest to their seats
- Answered inquiries regarding menu items and specials.
- Delivered customer orders promptly and with satisfaction.
Education
Bachelor of Science -
Tennessee Temple University
Chattanooga, TN05.1999
Skills
- Reliable
- Easy to work with
- Positive and Friendly Attitude
- Teamwork and Collaboration
Certification
- STCW Training - First Aid, CPR, Crowd Control, Basic Fire Fighting and Water Safety
- Merchant Mariner Credential (MMC)
- Transportation Worker Identification Credential (TWIC)
Timeline
Steward
Royal Hawaiian Resort
06.2023 - Current
Assistant Waiter
Norwegian Cruise Line
04.2022 - 06.2022
Uber Partner
Uber
04.2018 - Current
Bachelor of Science -
Tennessee Temple University
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