David Yoon
Flushing,NY
Summary
Results-driven Sales Manager with a robust background in science and engineering. Proven track record of utilizing strong communication skills to effectively articulate complex product benefits and technical details to diverse audiences. Adept at developing and implementing strategic sales initiatives, fostering relationships with clients, and closing high-value deals. Experienced in training and mentoring sales teams, optimizing sales processes, and managing key accounts. Committed to combining analytical skills and industry knowledge to deliver exceptional customer service and achieve sales targets.
Overview
6
6
years of professional experience
Work History
Sales Manager
Dynamics World
Floral Park, NY
11.2022 - Current
- Website Management: Oversaw and optimized the company’s e-commerce platform, enhancing user experience and driving online sales growth through strategic updates and improvements.
- Email Communication: Developed and executed targeted email campaigns, effectively engaging both retail and wholesale customers, boosting conversion rates, and strengthening client relationships.
- Training and Development: Designed and implemented training programs for new sales representatives, focusing on product knowledge, sales techniques, and customer service skills to ensure high team performance and alignment with company goals.
- Order Processing: Managed and processed highly customizable sales orders, coordinating with multiple departments (e.g., production, logistics, and customer service) to ensure accurate and timely fulfillment of complex client requirements.
- Customer Relations: Cultivated strong relationships with retail and wholesale customers, addressing inquiries and resolving issues promptly to enhance customer satisfaction and loyalty.
- Cross-Departmental Communication: Facilitated effective communication among various departments to streamline operations and address customer needs, ensuring seamless order fulfillment and problem resolution.
- Sales Strategy: Analyzed sales data and market trends to develop and implement strategic initiatives, contributing to revenue growth and achieving sales targets.
Research Fellowship
University of Maryland, Baltimore
College Park, Maryland
05.2018 - 09.2018
- Experimental Techniques: Acquired hands-on experience in cutting-edge techniques including ELISA, 3-D bio-printing, RT-PCR, and stem cell culturing to assess the effects of 3D culturing on stem cell differentiation.
- ELISA: Conducted ELISA assays to quantify protein expression and measure biomarkers related to stem cell differentiation, enhancing understanding of cellular responses.
- 3-D Bio-Printing: Assisted in 3-D bio-printing projects to create complex tissue structures, evaluating the impact of 3D environments on stem cell growth and development.
- RT-PCR: Performed RT-PCR to analyze gene expression profiles in stem cells, identifying key genes involved in differentiation processes.
- Stem Cell Culturing: Supported the culturing and maintenance of stem cells, implementing protocols for differentiation studies and monitoring cellular behavior in 3D culture systems.
- Research Contribution: Contributed to research efforts by collecting and analyzing experimental data, supporting the evaluation of 3D culturing techniques on stem cell differentiation outcomes.
- Team Collaboration: Worked closely with researchers and scientists to integrate experimental findings into broader research objectives, gaining insights into advanced tissue engineering and regenerative medicine.
Education
Bachelor of Science - Biomedical Engineering
SUNY At Binghamton
Binghamton, NY05-2019
Associate of Science - Engineering
Westchester Community College
Valhalla, NY05-2016
Skills
- MatLab
- Microsoft VBA
- HTML
- ImageJ
- Fluorescent Microscopy
- RT PCR
- 3D bio-printing
- Acctivate
- AutoCAD
Timeline
Sales Manager
Dynamics World
11.2022 - Current
Research Fellowship
University of Maryland, Baltimore
05.2018 - 09.2018
Bachelor of Science - Biomedical Engineering
SUNY At Binghamton
Associate of Science - Engineering
Westchester Community College