David Youel
Louisa,VA
Summary
Dynamic sales professional with a proven track record at Lincare Holdings, LLC, excelling in customer relationship management and sales strategy development. Achieved top 100 national ranking among over 1,300 sales reps, leveraging data analysis and effective communication to drive business growth and enhance client satisfaction.
Overview
2026
2026
years of professional experience
Work History
Sales Rep
Lincare Holdings, LLC
2014 - Current
- Established relationships with medical facilities and clinics to enhance Durable Medical Equipment services.
- Ranked consistently among top 100 sales representatives nationwide across over 1,300 locations.
- Contributed as member of first Peer Mentor Program to develop skills of new sales representatives.
- Test drove initial Sales Tablet User program to evaluate technology integration.
- Sustained business development efforts during COVID pandemic through innovative strategies.
Telesales Management
Keister-Williams Newspaper Services
2009 - 2014
- Managed escalated customer service issues, collaborating with key contacts to ensure resolution.
- Achieved high customer retention rates through effective relationship management.
- Executed telesales and field sales strategies, representing local and out-of-state newspapers.
- Consistently led sales team in long-term sales and special advertising options.
- Provided Sales Representatives with essential call leads, materials, scripting, and product insights.
- Addressed first-level IT issues, determining when to involve IT vendor for support.
- Directed implementation of Vanillasoft CRM application to enhance operational efficiency.
- Developed user experience for Sales Representatives and Management within the application.
Inbound Sales Team Supervisor
Circuit City Stores, Inc.
2002 - 2009
- Led team of twelve agents, overseeing hiring, training, and coaching processes.
- Developed Top Gun Peer Mentor Program to enhance agent performance.
- Assigned to peer review team focused on improving underperforming agents.
- Developed assessment and review system for Top Gun Peer Mentors.
- Achieved above benchmarks as Inbound/Outbound Sales Agent for closing rate and revenue.
- Exceeded outbound close rate expectation of 4% with a 5% FY06 close rate.
- Surpassed inbound close rate expectation of 18% with a 23% FY08 close rate.
- Achieved warranty penetration on product sales of 55%, exceeding goal of 33%.
Director of Bands
Fluvanna County Public Schools
1999 - 2002
- Planned and directed Instrumental Music program for grades six through twelve.
- Doubled Middle School group size within one year.
- Raised over $80,000 for High School trip to Florida in six months.
- Led Booster Organization to enhance community support.
Education
Bach. of Music Ed. -
College of Wooster
Wooster, Ohio01-1994
Skills
- Customer relationship management
- Sales strategy development
- CRM implementation
- Data analysis
- Product expertise
- Telesales techniques
Affiliations
Clerk of Session, Providence Presbyterian Church, Gum Spring, VA 2015-2025
Timeline
Sales Rep
Lincare Holdings, LLC
2014 - Current
Telesales Management
Keister-Williams Newspaper Services
2009 - 2014
Inbound Sales Team Supervisor
Circuit City Stores, Inc.
2002 - 2009
Director of Bands
Fluvanna County Public Schools
1999 - 2002
Bach. of Music Ed. -
College of Wooster