David Young
Castle Rock ,CO
Summary
Started as a quick lube technician and worked my way to an apprenticeship where I worked and learned more about automotive diagnostics while completing ford based online and in classroom courses and education, after two years of apprenticeship, I was made independent technician where I continued online and in classroom education while performing my day today tasks as a technician as of May 2025 I was granted my masters technician certification and I’m working on my senior master certification
Dynamic Master Automotive Technician with extensive experience at PhilLong Ford of Denver, excelling in advanced diagnostics and problem-solving. Proven track record in reducing vehicle downtime and enhancing customer satisfaction through effective communication and technical expertise. Skilled in brake systems and committed to continuous professional development, ensuring top-tier service quality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Master Automotive Technician
PhilLong Ford of Denver
01.2023 - Current
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Supported service advisors in troubleshooting difficult customer concerns regarding vehicle performance issues or irregularities.
- Collaborated with other technicians for efficient problem-solving in challenging repair situations.
- Explained estimates and determined repair timelines to manage customer expectations.
- Maintained up-to-date knowledge on industry advancements through continuous professional development courses and certifications.
- Ensured accurate documentation of all repair tasks, aiding seamless communication between team members and customers.
- Completed customer orders and warranty services according to manufacturer specifications.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Coordinated with parts department to determine availability of necessary components.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Repaired and replaced worn and damaged components.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Read and followed technical documentation to complete accurate repairs.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Investigated customer complaints to identify cause of malfunctions.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Analyzed vehicle data using advanced diagnostic equipment.
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Assisted in boosting overall shop revenue with upselling additional necessary repair services to customers.
- Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
- Handled warranty claims professionally, ensuring the appropriate documentation was submitted for timely processing.
- Reduced vehicle downtime for clients by performing timely preventive maintenance services.
Automotive Technician
Barbies Freeway Ford
09.2018 - 12.2022
- Conducted comprehensive quality control checks on finished repairs.
- Achieved productivity goals by optimizing time and resource allocation in repair tasks.
Quick Lane Technician
Medved Ford
01.2018 - 09.2018
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Education
Training Through Ford
Homeschooled
Kiowa, CO2018
Skills
- Replacing parts
- Brake systems
- CAN bus systems
- Powertrain systems
- Engine repair
- Air conditioning
- Suspension systems
- Inspecting vehicles
- Advanced diagnostics
- Vehicle inspections
- Exhaust systems
- Steering systems
- Automotive electronics
- Heating systems
- Fuel systems
- Electrical systems
- Scheduled services
- OBD-iI diagnostics
- Adaptive cruise control
- Collision avoidance systems
- Hybrid systems
- Lubrication systems
- Electrical circuits diagrams
- Cooling systems
- Computerized systems
- Regenerative braking
- Suspension systems understanding
- Electronic fuel injection
- Four-wheel drive
- Tire mounting and balancing
- Traction control systems
- Preventative maintenance
- Lane departure warning
- Advanced troubleshooting
- Active suspension
- Electric power steering
- Starting systems
- Variable valve timing
- Charging systems
- All-wheel drive
- Detecting refrigerant leaks
- Body electrical systems
- Blind spot monitoring
- Stability control systems
- TPMS systems
- Strong work ethic
- Changing tires
- Changing oil
- Problem-solving
- Time management
- Hand and power tools
- Multitasking and organization
- Replacing filters
- Parts replacement
- Troubleshooting skills
- Preventive maintenance services
- Electrical experience
- Valid Driver's license
- Brake systems understanding
- Heavy lifting
- Installing equipment
- Heating and air conditioning
- Vehicle inspection
- Soldering skills
- Electrical repair procedures
- Maintaining records
- Estimating work
- Electrical failure repairs
- Coolant system control
Certification
- CST - Certified Service Technician
Timeline
Master Automotive Technician
PhilLong Ford of Denver
01.2023 - Current
Automotive Technician
Barbies Freeway Ford
09.2018 - 12.2022
Quick Lane Technician
Medved Ford
01.2018 - 09.2018
Training Through Ford
Homeschooled
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