To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Manager of Operations
Tropical Clean
11.2017 - 01.2024
Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
Optimized inventory control procedures to minimize stockouts and excess inventory levels.
Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
Improved billing accuracy by implementing a streamlined invoicing process.
Enhanced customer satisfaction with timely and accurate invoice generation.
Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
General Laborer
Mike's Demo
09.2014 - 11.2017
Completed tasks efficiently for timely project completion within set deadlines.
Improved job site organization by sorting, stacking, and properly storing materials and equipment.
Ensured timely project progress by consistently meeting deadlines and maintaining open communication with supervisors.
Maintained a clean and organized worksite, promoting safety for all workers involved in the demolition process.
Ensured efficient debris removal by coordinating with waste management services during projects.