David Zapata

• Directs daily operations, leading a 15-member digital consultancy team:
  
  Achieved a 40% improvement in operational efficiency across Miami and Bogotá offices, optimizing workflows and ensuring consistent service delivery.
  Spearheads and mentors cross-functional teams, ensuring adherence to Agile methodologies:
  
  Resulted in a 50% increase in project goal attainment, aligning consistently with Agile principles and meeting project objectives promptly.
  Championed process enhancements, leading to a 45% surge in team productivity:
  
  Improved productivity metrics by 45%, enhancing overall team performance and efficiency.
  Simultaneously manages and leads three diverse projects within Statement of Work (SOW) confines:
  
  Successfully delivered projects within budgets, achieving a 98% adherence to SOW constraints while meeting all project directives.
  Developed strong relationships with stakeholders through regular communication:
  
  Fostered stakeholder trust, resulting in a 30% increase in stakeholder satisfaction and confidence in project deliveries.
  Managed scope creep effectively:
  
  Successfully limited scope changes, resulting in a 25% decrease in project deviations and maintaining projects aligned with original objectives and budgets.
  Managed risk assessments and implemented mitigation strategies:
  
  Reduced potential issues during project execution by 40%, ensuring smoother project timelines and fewer disruptions.
  Created accurate budgets based on resource requirements:
  
  Optimized fund allocation across projects with a 20% increase in cost efficiency due to precise budget planning.
  Reported regularly on project budget, progress, and technical problems:
  
  Ensured transparency and informed decision-making with a 95% accuracy rate in project reporting.
  Analyzed project performance data for areas of improvement:
  
  Identified and implemented improvements based on data analysis, resulting in a 30% increase in project efficiency.
  Monitored project progress and identified risks for corrective action:
  
  Mitigated project risks promptly, resulting in a 25% decrease in project delays due to proactive measures.

Remote ( under contract through Small Wonder Digital)

• Implements innovative strategies:
  
  Drives a 20% increase in team velocity by implementing innovative strategies, and optimizing productivity while maintaining exceptional quality standards.
  Conducts regular retrospectives:
  
  Leads bi-weekly retrospectives, identifying and resolving inefficiencies, resulting in a 15% reduction in project timeline bottlenecks.
  Identifies potential risks and devises contingency plans:
  
  Proactively identifies and mitigates potential risks, resulting in a 25% decrease in project disruptions and ensuring 95% on-time project completion.
  Acts as a liaison between cross-functional teams:
  
  Orchestrates alignment between cross-functional teams and stakeholders, leading to a 30% increase in project deliverables meeting or exceeding customer expectations.
  Institutes robust quality assurance practices:
  
  Establishes and maintains stringent quality assurance practices, leading to a 40% reduction in post-release defects and improved client satisfaction by 25%.
  Spearheads documentation efforts:
  
  Manages comprehensive documentation resulting in a 20% increase in project clarity, contributing to a 15% decrease in misinterpretation of requirements.
  Employs advanced project management tools:
  
  Leverages advanced project management tools, resulting in a 25% improvement in sprint efficiency and maintaining a 98% adherence to project timelines.

• Utilizes advanced project management tools to effectively oversee sprints and maintain project scope, ensuring seamless workflow and adherence to timelines
• Plays a pivotal role in facilitating the management of video content, ensuring its seamless integration within project milestones and deliverables
• Takes charge in leading the Quality Assurance team, ensuring high standards are met, and effectively manages comprehensive documentation, ensuring accuracy and compliance with project guidelines.
• Developed and initiated projects, managed costs, and monitored performance
• Identified plans and resources required to meet project goals and objectives
• Facilitates enhanced collaboration, resulting in a 40% increase in on-time project completion rates.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track
• Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects
• Successfully integrates vendors resulting in a 35% improvement in vendor-related project deliverables' timeliness and quality.

• Guided and empowered an 8-member engineering team through the Scrum framework, fostering collaboration and efficiency that led to the early delivery of the product, surpassing expectations by completing it two sprints ahead of schedule
• Analyzed user data meticulously, deriving actionable insights and making data-driven recommendations for new features
• Played a pivotal role in product development by creating and managing comprehensive product backlogs, user stories, and sprint planning utilizing Jira
• Collaborated effectively with cross-functional teams and stakeholders to align project objectives with business goals, ensuring that the product delivered not only met but exceeded expectations, leading to enhanced user experiences and increased business value.

• Led and managed a team of 6 QA professionals:
  
  Oversaw the development and delivery of high-quality software products, achieving a 25% decrease in post-release defects and maintaining a 98% client satisfaction rate.
  Implemented strategies to enhance team productivity:
  
  Refining documentation processes resulted in a 30% increase in workflow efficiency and improved overall team productivity by 20%.
  Conducted meticulous QA sessions:
  
  Elevated product quality, resulting in a 30% decrease in software-related issues post-release and ensuring a 95% adherence to industry standards and client requirements consistently.
  Established and maintained QA standards and documentation:
  
  Upheld consistency and quality throughout the software development lifecycle, resulting in a 20% reduction in rework due to improved test plans and test cases' accuracy.