David Zartler
Ooltewah,TN
Summary
HVAC Service Technician with 25 years experience in heating and air conditioning systems, as well as electrical and mechanical controls. Ambitious with strong background in plumbing, sheet metal fabrication and HVAC repair and maintenance. Excellent understanding of HVAC controls. Successful at assessing and understanding problems and developing proactive, successful solutions to meet customer needs and maximize system performance. Positive, upbeat and committed to continuous professional development. Well-trained in handling any HVAC need for residential, business and industrial customers. Inspect, analyze and test systems to locate faults and devise strategic repair plans. Experienced HVAC Installer proficient in operations and repairs of heating, refrigeration, ventilation and air conditioning systems. Efficiency-driven, highly accurate and well-organized with open and clear communication style and self-motivated approach. Dedicated to superior service and solving problems with minimal oversight.
Overview
21
21
years of professional experience
1
1
Certification
Work History
HVAC Technician
Zartler Heating and Air Conditioning Inc
Mount Prospect, Illinois
09.2006 - Current
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, boilers and duct systems.
- Diagnosed and identified faulty components in malfunctioning HVAC systems.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
- Communicated with clients during service calls for top-quality customer service.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Documented all repair work performed on HVAC units according to company standards.
- Identified cost-saving measures to reduce overhead costs while maintaining quality standards.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Conferred with senior management, owners, contractors and design professionals to discuss project goals and problem solve.
Sales
Mid-Lakes Distributing Inc
Chicago, IL
07.2003 - 09.2006
- Assisted customers in selecting items to meet their needs.
- Provided advice on products, services, and promotions to customers.
- Answered customer inquiries regarding prices, availability, and product features.
- Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Fostered relationships with customers to expand customer base and retain business.
Education
HVAC
William Rainey Harper College
Palatine, ILSkills
- Installation expert
- Self Motivation
- Attention to Detail
- Sheet Metal Fabrication
- Technical Troubleshooting
- Certified HVAC Technician
- Experienced in residential HVAC
Certification
EPA Type 1 and Type 2 Technician Certification
410A certified
Timeline
HVAC Technician
Zartler Heating and Air Conditioning Inc
09.2006 - Current
Sales
Mid-Lakes Distributing Inc
07.2003 - 09.2006
HVAC
William Rainey Harper College