David Zhuk
Temecula,CA
Summary
Experienced IT/IM professional with a successful track record of designing, implementing, and managing complex network systems for the Department of Defense. Skilled in optimizing processes, enhancing efficiency, and driving organizational change initiatives. Specializing in Network Administration, Server management, Cyber Security, and data integration. Known for delivering top-notch support, resolving technical issues, and ensuring data security. Effective communicator and leader committed to providing exceptional IT services and solutions to achieve business goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Change Manager
NSW USSOCOM
San Diego, CA
06.2022 - Current
- Designed, evaluated, participated in authorization of, executions, and upholds configuration management and procedures for operational systems across network for NSWG-1 and its affiliated subordinate commands
- Extensive expertise in technical infrastructure, architectural design, and understanding of business requirements in field of IT/IM
- Proficient in creating and implementing solutions that align with customer/user needs, prioritizing efficiency and effectiveness while ensuring cost-effective management of company assets
- Primarily accountable for overseeing supervision, instruction, and allocation of service requests and IT lifecycle management to team of 5-10 PC Technicians to ensure successful delivery and finalization of IT services, encompassing strategic planning, execution, documentation, and evaluation
- Lead and oversee implementation of information technology infrastructure and equipment installations for user base of more than 1700 individuals
- Define project scope, evaluate users' present and future requirements, and conduct security assessments
- Direct collaboration with end users, department heads, superintendents, project managers, and subcontractors to discuss construction projects, address issues, propose solutions, and determine estimated timelines for completion
- Utilized designated change management tools, such as impact analyses, enablement plans, and readiness assessments, to facilitate implementation of updates
- Analyzed success metrics and key performance indicators while consistently providing updates on achievements and areas for improvement
- Led implementation of shift-left practices within organization aimed at optimizing processes and enhancing efficiency for help desk employees
- This involved designing and delivering training programs to support employees in their daily tasks, as well as developing change management strategies to proactively address resistance and facilitate swift adoption of new processes
- Developed impactful communications to facilitate organization-wide transformations
- Proposed or approved revisions to project plans
- Conducted recruitment and training processes for new employees to ensure alignment with job specifications
- Conducted comprehensive analysis of business performance data and provided strategic forecasts of business outcomes for leadership
- Organized and Organized team activities to build camaraderie and foster pleasant workplace culture
- Tracked progress towards established goals, communicated updates to stakeholders, and meticulously documented lessons learned for future initiatives
- Formulated and executed effective tactics to drive successful organizational change across various departments
- Managed records for adjustments, transfers, or modifications to network services across diverse portfolio of 26+ buildings
- Played key role in development of 17 buildings ranging from 30,000 to 100,000 square feet, as part of establishment of new military campus for Naval Special Warfare Group ONE
- These buildings were designed to serve variety of purposes, including providing training and office spaces, warehouse and storage facilities, as well as armories.
Network Administrator
US Army CA National Guard
Fresno, CA
07.2017 - Current
- Supervised installation, configuration, and operation of Nodal networks in various settings
- Conducted field-level maintenance on IP-based electronic nodal systems, including troubleshooting encryption, COMSEC devices, routers, switches, and firewalls
- Managed LAN/WAN/VPN network hardware, software, security systems, and communication links
- Oversaw network management functions to meet operational requirements, disseminate network orders, and maintain WIN-T nodal assemblies and COMSEC devices
- Processed logistic support requests, managed clients’ LAN/WAN hardware, configured, monitored, and maintained servers, switches, and other networking devices
- Provided support to network users, troubleshooting hardware, software, and connectivity issues
- Ensured optimal performance of Nodal Network Systems through maintenance and troubleshooting
- Stayed up to date on computer and network vulnerabilities, data hiding, and encryption trends
- Implemented technical security controls for systems and engaged in risk management activities
- Collaborated with team members and stakeholders to ensure effective system operation.
ISSO
ManTech
El Segundo, CA
06.2021 - 06.2022
- Collaborated with team members to efficiently complete tasks and projects
- Demonstrated strong multitasking abilities, remaining adaptable and flexible in fast-paced work environment
- Proactively addressed customer needs and swiftly resolved issues to ensure satisfaction
- Led 6-person team in conducting vulnerability scans on 15 information systems and 3600+ network devices, achieving 100% compliance
- Managed and tracked information assurance vulnerabilities and implemented 72 mitigation plans to maintain system integrity across 3 networks
- Implemented antivirus software on stand-alone systems and regularly updated signatures for enhanced security
- Assisted in monitoring and responding to information security incidents promptly and effectively
- Invested personal time in rebuilding critical laptop for system scanning, resulting in flawless Cyber Readiness Inspection score
- Ensured accountability and safeguarded network assets against potential threats
- Developed and enforced standard security procedures to enhance network security for all components
- Oversaw proper handling, operation, and disposal of classified materials and equipment on daily basis
- Managed secure destruction and disposal of hard disk drives to protect sensitive information
- Provided training to command personnel on maintaining and updating antivirus definitions and signatures
- Successfully maintained critical systems online, operational, and compliant with RMF and Cyber Security Program requirements through dedicated efforts.
System Administrator II
Serco
San Diego, CA
11.2020 - 06.2021
- Configured, implemented, and maintained Windows Server systems including DNS, DHCP, Active Directory, Group Policies, WSUS, and Hyper-V
- Created user accounts in Active Directory environment and managed group policies accordingly
- Installed hardware components such as servers, hard drives, memory modules in accordance with best practices
- Managed data integration across processing facilities and data centers
- Ensured security and utilization of data assets
- Produced comprehensive reports on network performance and costs
- Developed and implemented solutions for application bugs
- Monitored network devices and resolved technical issues promptly
- Diagnosed and resolved network and server problems
- Administered user accounts, roles, access controls, and privileges
- Configured, upgraded, and addressed issues with Windows servers
- Led upgrades of file systems and digital assets with focus on data integrity
- Developed innovative solutions for enhancing system efficiency
- Investigated and resolved user-reported PC problems and application issues
- Provided user support and training on computer equipment usage
- Managed imaging and deployment operations for workstations and servers
- Collaborated with users to improve technology usability.
Enterprise System Administrator
B.E.A.T LLC
Camp Pendleton, CA
06.2019 - 11.2020
- Configured VMware vSphere Server to meet virtualization requirements at Naval Hospital of Camp Pendleton
- Actively maintained essential systems at Camp Pendleton Naval Hospital to ensure mission success
- Conducted thorough systems and software configurations to optimize operational efficiency
- Carried out ACAS Scans to facilitate IAVM Patching and uphold system security protocols
- Offered expert support and top-tier service to effectively resolve issues and escalate complex problems
- Oversaw Active Directory user accounts and groups to streamline management processes
- Established Group Policy Management settings to regulate system access control
- Managed SCCM and WSUS for seamless software updates, deployment, and patch management
- Implemented robust backup and recovery strategies to safeguard data integrity
- Utilized Remedy Ticketing System to track and address incidents promptly
- Enforced access control methods and application security measures to enhance data protection
- Administered mass storage technologies, including NAS and SAN solutions, for efficient data storage
- Provided support for RDP and Dameware Remote Services to facilitate remote access capabilities
- Demonstrated strong foundation for growth and advancement in IT industry
- Valued time management, attention to detail, and meeting mission-critical deadlines
- Equipped with diverse skill set poised to contribute significantly to Information Security and Cybersecurity initiatives.
Education
Bachelor of Science - Information System Management
Liberty University
Lynchburg, VA06.2026
Skills
- Leadership in team environments
- Experience with Windows Server operating systems
- Building and leading effective teams
- Effective problem-solving skills
- Operation and efficiency management
- Change and risk management proficiency
- Training and development of team members
- Effective scheduling and coordination
- Proficiency in Active Directory and Server Management
- Comprehensive documentation and reporting abilities
- Collaboration and teamwork
- Strategic infrastructure planning
- Efficient work planning and prioritization
Certification
- CompTIA Server+, CompTIA, 2016
- CompTIA Security+, CompTIA, 2017
- ITIL V4 Foundation, Axelos, 2023
- ITIL V4 Specialist Create, Deliver & Support, Axelos, 2023
Certificates
- CompTIA Server+, [CompTIA] - [2016]
- CompTIA Security+, [CompTIA] - [2017]
- ITIL V4 Foundation, [Axelos] - [2023]
- ITIL V4 Specialist Create, Deliver & Support [Axelos] - [2023]
- CompTIA Casp+, [CompTIA] - [2023]
Clearance
DoD T5 Top Secret Clearance with SCI
Timeline
Change Manager
NSW USSOCOM
06.2022 - Current
ISSO
ManTech
06.2021 - 06.2022
System Administrator II
Serco
11.2020 - 06.2021
Enterprise System Administrator
B.E.A.T LLC
06.2019 - 11.2020
Network Administrator
US Army CA National Guard
07.2017 - Current
Bachelor of Science - Information System Management
Liberty University