Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Zoroya

Boynton Beach

Summary

A career minded dynamic entrepreneur with a proven track record in small business operations and customer relations. Expert in sales leadership and relationship building, enhancing customer satisfaction through exceptional service. Skilled in digital marketing and logistics, successfully implementing cost-saving initiatives to boost profitability while fostering a safe and positive workplace culture.

Overview

33
33
years of professional experience

Work History

Owner / CEO

GeorgeBabeRuth-com
02.1998 - Current
  • Restoration of antique and vintage sports memorabilia.
  • Web Page designer and digital listings.
  • Digital photo editing.
  • Web Internet Sales.
  • Tactical and Comprehensive Phone Sales.
  • Provided logistical and timely shipping operations.
  • Managed day-to-day business operations.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.

Roof Cleaning Technician / Sales Representative

Sunstate Cleaning Systems Inc.
04.1998 - 04.2023
  • Supervised cleaning operations to ensure adherence to safety and quality standards.
  • Trained and mentored staff on effective cleaning techniques and equipment usage.
  • Cleaned and maintained roofs and common ground areas at commercial buildings.
  • Used power washing and chemical applying machines.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in certain high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Developed comprehensive product knowledge, enabling effective sales strategies

Owner / Cleaning Technician

Penguin Cleaning Systems Inc.
03.2003 - 03.2015
  • Developed and maintained strong relationships via phone marketing with clients, resulting in repeat business and referrals.
  • Demonstrated expertise in various specialized techniques such as safe roof walking and efficient roof cleaning.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently with safety.
  • Managed financial aspects of the business, including budgeting, and financial reporting.
  • Trained and motivated employees to perform daily business functions with precise organization.
  • Established a positive workplace culture that fostered employee engagement and loyalty.
  • Supervised various cleaning operations to ensure adherence to safety and quality standards.
  • Maintained equipment functionality with regular maintenance checks, including vehicle inspection maintenance.

Executive Concierge / Security

Flagler Point Condominium Association
11.2007 - 03.2010
  • Enhanced front desk guest satisfaction by providing personalized and efficient concierge services tailored to individual needs.
  • Delivered exceptional customer service, resulting in positive living environment.
  • Provided strong public guest relations.
  • Served as a liaison between guests and home owners with enhanced hospitality.
  • Coordinated emergency response efforts during unexpected situations, prioritizing safety while minimizing disruption to patrons.
  • Cultivated a positive work environment among concierge team members, promoting teamwork and camaraderie for increased morale and job satisfaction.
  • Offered friendly and efficient services to guests, tenants, and home owners while handling challenging situations with ease.
  • Greeted non local guests and foreigners upon arrival by providing a warm welcome to an unfamiliar area.
  • Maintained accurate and up-to-date records of guest information.
  • Responsible of shipping and receiving mail from USPS, Fed Ex, UPS, etc.
  • Maintained and updated front desk's concierge login book of minute by minute extra important events.
  • Enhanced building security, monitoring entry points during all hours.
  • Enhanced security measures, significantly reducing incidents on property premises.
  • Monitored gate areas and addressed security situations with Security Officers and the Palm Beach Police Sheriff's Office.
  • Ensured security of facility perimeter by conducting routine patrols.

Head Foreman / Custom Stair & Railing Fabricator

Symetrical Stairs MFG. Inc.
01.1992 - 01.1998
  • Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
  • Trained and mentored junior staff on installation techniques and equipment usage.
  • Oversea staff to insure job duties while inducting safe work ethics.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Read and visualize blueprints
  • Preformed all phases in the building and manufacturing of stairs and railings
  • Preformed all phases in the installations of stairs and railings
  • Operated various machinery including computer saws, table saws, mitre saws, routers, band saws, belt sanders, etc..
  • Operation of Forks Lifts
  • Operation of Front Loaders and Backhoes.
  • Enhanced wood craftsmanship, along with custom painting and finishing.

Education

Associate of Arts - Mathematics

Indiana University of Pennsylvania
Indiana, PA

No Degree - Mathematics / Oceanography

California State College
California, PA

Skills

  • Customer service relationship building
  • Small business operations
  • Verbal and written communication
  • Business management
  • Sales leadership
  • Service quality assurance
  • Personal, Phone, and Internet Sales
  • Web Design (HTML)
  • Custom Fabrication
  • Wood craftsman, painting and finishing
  • Various Machine Operations
  • Heavy Equipment Operator
  • Security Monitor and Patrol Surveillance
  • Aquarist and Wildlife Enthusiast

Timeline

Executive Concierge / Security

Flagler Point Condominium Association
11.2007 - 03.2010

Owner / Cleaning Technician

Penguin Cleaning Systems Inc.
03.2003 - 03.2015

Roof Cleaning Technician / Sales Representative

Sunstate Cleaning Systems Inc.
04.1998 - 04.2023

Owner / CEO

GeorgeBabeRuth-com
02.1998 - Current

Head Foreman / Custom Stair & Railing Fabricator

Symetrical Stairs MFG. Inc.
01.1992 - 01.1998

Associate of Arts - Mathematics

Indiana University of Pennsylvania

No Degree - Mathematics / Oceanography

California State College

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