David A. Zulueta
Miami,USA
Summary
Results-driven Infectious Diseases/Special Immunology Representative with a focus on enhancing patient scheduling efficiency and ensuring accurate medical documentation. Skilled in Microsoft Office and effective communication, consistently delivering exceptional service. Dedicated to improving patient access and satisfaction.
Overview
12
12
years of professional experience
Work History
Infectious diseases/special immunology representative
University of Miami
Miami, FL
01.2024 - Current
- Ordered and sent in-labs for patients, responded to prescription requests, and communicated with physician and clinical staff.
- Scheduled patients according to workflow, ensuring timely appointments.
- Completed clinic census for next day and forwarded to physician for efficient planning.
- Safely scan and fax medical information such as medical records or requests etc.
Baptist Health medical group Patient access Scheduler
Baptist Health of South Florida
Miami, FL
01.2021 - 01.2024
- Verified insurance information for same day appointments to ensure patient eligibility.
- Scheduled patients efficiently by adhering to established workflow processes.
- Verified HIPAA and demographic information to ensure compliance and accuracy in patient records.
- Facilitated communication between patients and relevant offices or departments.
Medical Biller
Quality Billing & Consulting
Miami, FL
01.2020 - 12.2020
- Processed patient and insurance payments through the assigned clearing house for efficient billing reconciliation.
- Submitted appeal forms to health insurance companies to ensure accurate patient billing and timely doctor compensation.
- Handled patient and doctor billing inquiries via phone to provide timely support and resolve issues.
- Created patient invoices and adjusted payments based on Explanation of Benefits (EOB).
Gas Station Attendant
BJs Wholesale Club
Miami, FL
01.2017 - 12.2019
- Pumped gas for members, ensuring efficient and friendly service.
- Maintained clean gas station environment by promptly addressing and cleaning any spills.
- Monitored fuel tank levels using automated system, alerting dispatchers for timely refueling.
- Performed cash drops by dropping envelopes of excess money in a safe, in cycles throughout the day for safety.
Cashier
BJs Wholesale Club
Miami, FL
01.2016 - 12.2017
- Processed payments and cash transactions accurately, contributing to efficient store operations.
- Balanced the till to ensure the current cash amount matched the predetermined value.
- Monitored coupon validity and promotions, ensuring customers received discounts.
- Resolved customer inquiries related to membership services, enhancing overall customer satisfaction.
Produce Clerk
Publix
Miami Beach, FL
01.2014 - 12.2015
- Transported and arranged produce from delivery trucks to store shelves for customer accessibility.
- Restocked and reorganized produce displays to enhance visibility and availability for customers.
- Unloaded and organized produce merchandise from delivery truck into designated storage areas.
- Assisted customers with any inquiries related to produce department.
Education
Medical Biller/Coder Certificate Program -
Miami Dade College Medical Campus
Miami, FL01.2021
Skills
- Patient scheduling
- Medical record management
- HIPAA compliance
- Project management
- Microsoft Office
- Organization
- Communication
Languages
- Spanish
- English, Fluent
- Spanish, Fluent
Timeline
Infectious diseases/special immunology representative
University of Miami
01.2024 - Current
Baptist Health medical group Patient access Scheduler
Baptist Health of South Florida
01.2021 - 01.2024
Medical Biller
Quality Billing & Consulting
01.2020 - 12.2020
Gas Station Attendant
BJs Wholesale Club
01.2017 - 12.2019
Cashier
BJs Wholesale Club
01.2016 - 12.2017
Produce Clerk
Publix
01.2014 - 12.2015
Medical Biller/Coder Certificate Program -
Miami Dade College Medical Campus