Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
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DAVID A. BREWSTER

Brooklyn,NY

Summary

Dynamic financial professional with a proven track record at Bank of America, excelling in risk management and client relationship management. Achieved a remarkable growth of a book of business from $5 million to $30 million while enhancing compliance and fraud prevention strategies. Strong leader with exceptional mentoring skills, driving team success and operational integrity.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Banker II Small Business Specialist

BANK OF AMERICA
04.2016 - Current
  • Conducted reviews of business and personal account transactions, identifying and mitigating potential money laundering activities, which strengthened compliance and risk management.
  • Compiled and submitted suspicious activity reports, addressing accounts that violated regulations and enhancing operational integrity.
  • Trained and mentored new hires on fraud prevention practices, contributing to a reduction in departmental fraudulent activities.
  • Facilitated the opening and maintenance of various accounts, including personal and business accounts, resulting in high customer satisfaction and retention.
  • Efficiently processed new accounts and money transfers, improving service delivery while leading morning meetings to enhance team collaboration and communication.
  • Outreached to clients requesting and collecting KYC documentation
  • Served as the key point of contact for clients as well as Sales, Operations, Risk
  • Partner with colleagues in Banking, Sales, FLU COOs, FLU Change, FLU Business Controls, Operations, and other groups as needed
  • Master customer due diligence (CDD) requirements and guide clients as needed to comply
  • Maintains a culture of compliance and supports the identification, escalation and timely mitigation of compliance/quality risks.
  • Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
  • Generated appointments from customer outreach
  • Owned the customer experience from beginning to end which also generated top customer experience metrics
  • Built centers of influence to generate new leads for new personal and business clients
  • Partnered with mortgage and investment lines of business to meet customer needs and exceed goals
  • Grew a book of business from 5 million to 30 million with consistent partnering and product utilization
  • Strong background in Bank Secrecy Act (BSA), BASEL, FFIEC and others

Licensed Professional Banker / Manager on Duty

CHASE BANK
05.2010 - 04.2016
  • Developed and managed a robust business pipeline, surpassing monthly sales targets through strategic relationship-building and an enhanced referral process, resulting in significant new client acquisitions.
  • Mentored and trained new associates in customer-centric techniques, leading to a notable increase in customer satisfaction ratings.
  • Facilitated daily business briefings to analyze performance metrics and discuss strategies for fraud mitigation, resulting in measurable reductions in fraudulent activities.
  • Implemented a comprehensive check-and-balance system to detect money laundering activities, enhancing regulatory compliance and reducing risk exposure for the financial center.
  • Oversaw financial center opening and closing procedures, ensuring compliance and timely approvals for teller transactions to maintain workflow continuity and service excellence.

Financial Center Supervisor

TD Bank (Formerly Commerce Bank)
01.2006 - 05.2010
  • Successfully managed a multi-million dollar branch with a diverse team of 19 sales professionals, enhancing sales performance and customer satisfaction through effective leadership and strategic oversight.
  • Streamlined daily operations to drive new account acquisitions and consistently meet sales goals, resulting in a 25% increase in account openings and improved team efficiency through comprehensive employee training.
  • Ensured financial compliance and operational integrity by maintaining department budgets and adherence to federal audit guidelines, contributing to a 15% reduction in operational discrepancies and enhancing consumer trust.

Education

AAS - Applied Science in Business Management

Borough of Manhattan Community College
New York, NY
01-2023

Skills

  • Risk Management
  • Financial Analysis
  • Anti-Money Laundering
  • Client Relationship Management
  • Sales Strategy Development
  • Quality Assurance
  • Compliance and Regulatory Adherence
  • Portfolio Management
  • Budgeting and Forecasting
  • Fraud Prevention and Mitigation
  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Regulatory compliance
  • Team leadership
  • Customer due diligence
  • Mentoring skills
  • Procedural compliance

Certification

  • Anti Money Laundering Certification ACAMS 2025
  • Public Notary of New York 2012

Accomplishments

  • Nominated to select team of Senior Bankers to test a deliverable for nationwide rollout 2024
  • Changed Bank of America locations in 2021 to assist in training new managers and staff
  • Chase National Achiever Award 2011, 2012, and 2013 Top 200 bankers in the country
  • TD Bank Regional Employee Award 2008

Timeline

Senior Banker II Small Business Specialist

BANK OF AMERICA
04.2016 - Current

Licensed Professional Banker / Manager on Duty

CHASE BANK
05.2010 - 04.2016

Financial Center Supervisor

TD Bank (Formerly Commerce Bank)
01.2006 - 05.2010

AAS - Applied Science in Business Management

Borough of Manhattan Community College