Davida Brinson
Kansas City,MO
Summary
Experienced and adaptable professional with a diverse skill set across various industries. Proven track record of exceeding sales targets, leading project teams, and delivering exceptional customer service. A strategic thinker with strong problem-solving abilities, I am eager to leverage my expertise in a new role and contribute to a dynamic organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavior Assistant
KIPP COLUMBUS ELEMENTARY SCHOOL
08.2025 - 10.2025
- Implemented individualized behavior intervention plans to support student development and learning outcomes.
- Collaborated with educators to assess student needs and create tailored strategies for behavioral improvement.
- Monitored student progress, documenting behavioral changes and adjusting interventions as necessary.
- Facilitated social skills groups to enhance peer interactions and build appropriate communication techniques.
Paraprofessional
The Learning Spectrum
06.2024 - 01.2025
- Supported classroom activities by implementing individualized education plans for students with diverse needs.
- Collaborated with teachers to enhance instructional strategies and improve student engagement.
- Monitored student progress and provided feedback to educators to ensure academic growth.
- Assisted in the development of educational materials and resources for enhanced learning experiences.
Assistant Center Director
WIC
02.2023 - 04.2024
- Assisted the Center Director in overseeing day-to-day operations of the center, supporting a team of 15 staff members.
- Developed and implemented policies and procedures to ensure smooth functioning of the center, resulting in a 20% increase in operational efficiency.
- Coordinated and scheduled staff shifts and assignments, ensuring coverage for all shifts and reducing scheduling conflicts by 25%.
- Assisted in recruitment, hiring, and onboarding of new employees, successfully onboarding 7 new employees in the past year.
- Ensured compliance with regulatory requirements and safety standards, resulting in zero compliance issues in the past year.
- Provided leadership and support to staff members to promote a positive work environment, resulting in a 20% decrease in staff turnover.
Child Care Provider
Private Home
02.2023 - 06.2023
- Planned and implemented age-appropriate activities, including educational, creative, and recreational activities.
- Maintained open and effective communication with parents/guardians regarding their child's activities, progress, and any concerns.
- Followed any special instructions or dietary restrictions provided by parents/guardians.
- Kept accurate records of children's daily activities, meals, and any incidents that occurred.
- Attended regular training sessions and workshops to enhance my skills and knowledge in child care.
Support Agent
Full Potential Solutions
08.2022 - 02.2023
- Responded to an average of 50 customer inquiries daily via phone, email, or chat in a polite and professional manner.
- Handled and resolved an average of 25 customer complaints per day, ensuring timely and effective resolutions for customer satisfaction.
- Verified and resolved payment discrepancies for more than 100 drivers and riders, ensuring accurate billing and reimbursements.
- Documented interactions and resolutions accurately in the customer support system, maintaining detailed records of over 500 interactions per month.
- Adhered to company policies and procedures to uphold service standards and maintain customer trust and loyalty.
Pharmacy Technician
CVS Health
05.2020 - 08.2022
- Filled an average of 100 prescriptions daily, ensuring accuracy and adherence to dosage instructions.
- Assisted pharmacists in conducting inventory checks and restocking shelves, managing a stock of more than 500 medications.
- Managed cash transactions and processed payments for prescription medications, averaging 50 transactions per day.
- Collaborated with healthcare providers to obtain prescription refills and verify patient information, handling more than 20 requests daily.
- Maintained a clean and organized pharmacy work area, ensuring compliance with sanitation and hygiene standards.
- Completed administrative tasks, such as updating patient records and managing paperwork, with a focus on accuracy and attention to detail.
Provider/Owner
Divas Daycare
09.2018 - 04.2020
- Cared for an average of 10 children daily, ensuring their safety, well-being, and development.
- Planned and implemented age-appropriate activities for children, including educational and creative programs.
- Handled emergencies and medical situations effectively, following established protocols and seeking help when necessary.
- Managed administrative tasks, such as scheduling, billing, and record-keeping for more than 20 families.
- Collaborated with other childcare providers and professionals to create a supportive and inclusive childcare community.
Education
Associates - H.I.M
National American University
Lenexa, KS04.2012
Skills
- Communication skills
- Microsoft Office proficiency
- Attention to detail
- Team collaboration
- Time management
- Customer service orientation
- Problem-solving skills
- Analytical thinking
- Task prioritization
- Leadership skills
- Writing and editing expertise
- Multitasking capabilities
- Data analysis and reporting
- Stress management
- Conflict resolution and negotiation
- Interpersonal skills
Certification
- University of Central, Kansas City, MO — Cert, March 2009
- Metropolitan Community College, Kansas City, MO — Cert, January 2009
- Missouri Pharmacy Technician, Kansas City, MO — Pharmacy Technician, May 2021
Additional jobs
- Details provided upon request
- UPS % Kelly Services — Transportation Clerk
- Family Guidance Center — Intake Clerk
- IRS — Clerk
- Internal Revenue Services — Tax Examiner
- H&H Color Lab — Shipping and Receiving Clerk
- Comfort of Home Healthcare — Transportation Clerk
- St Joseph — Customer Service Rep
- Private Home — Personal Care Attendant
- AT&T — Customer Service Associate
- North Laramie Currency — Teller
- Chicago Public Schools — Child Welfare Attendant
Timeline
Behavior Assistant
KIPP COLUMBUS ELEMENTARY SCHOOL
08.2025 - 10.2025
Paraprofessional
The Learning Spectrum
06.2024 - 01.2025
Assistant Center Director
WIC
02.2023 - 04.2024
Child Care Provider
Private Home
02.2023 - 06.2023
Support Agent
Full Potential Solutions
08.2022 - 02.2023
Pharmacy Technician
CVS Health
05.2020 - 08.2022
Provider/Owner
Divas Daycare
09.2018 - 04.2020
Associates - H.I.M
National American University