Summary
Overview
Work History
Education
Skills
Certification
Additional jobs
Timeline
Generic

Davida Brinson

Kansas City,MO

Summary

Experienced and adaptable professional with a diverse skill set across various industries. Proven track record of exceeding sales targets, leading project teams, and delivering exceptional customer service. A strategic thinker with strong problem-solving abilities, I am eager to leverage my expertise in a new role and contribute to a dynamic organization.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Behavior Assistant

KIPP COLUMBUS ELEMENTARY SCHOOL
08.2025 - 10.2025
  • Implemented individualized behavior intervention plans to support student development and learning outcomes.
  • Collaborated with educators to assess student needs and create tailored strategies for behavioral improvement.
  • Monitored student progress, documenting behavioral changes and adjusting interventions as necessary.
  • Facilitated social skills groups to enhance peer interactions and build appropriate communication techniques.

Paraprofessional

The Learning Spectrum
06.2024 - 01.2025
  • Supported classroom activities by implementing individualized education plans for students with diverse needs.
  • Collaborated with teachers to enhance instructional strategies and improve student engagement.
  • Monitored student progress and provided feedback to educators to ensure academic growth.
  • Assisted in the development of educational materials and resources for enhanced learning experiences.

Assistant Center Director

WIC
02.2023 - 04.2024
  • Assisted the Center Director in overseeing day-to-day operations of the center, supporting a team of 15 staff members.
  • Developed and implemented policies and procedures to ensure smooth functioning of the center, resulting in a 20% increase in operational efficiency.
  • Coordinated and scheduled staff shifts and assignments, ensuring coverage for all shifts and reducing scheduling conflicts by 25%.
  • Assisted in recruitment, hiring, and onboarding of new employees, successfully onboarding 7 new employees in the past year.
  • Ensured compliance with regulatory requirements and safety standards, resulting in zero compliance issues in the past year.
  • Provided leadership and support to staff members to promote a positive work environment, resulting in a 20% decrease in staff turnover.

Child Care Provider

Private Home
02.2023 - 06.2023
  • Planned and implemented age-appropriate activities, including educational, creative, and recreational activities.
  • Maintained open and effective communication with parents/guardians regarding their child's activities, progress, and any concerns.
  • Followed any special instructions or dietary restrictions provided by parents/guardians.
  • Kept accurate records of children's daily activities, meals, and any incidents that occurred.
  • Attended regular training sessions and workshops to enhance my skills and knowledge in child care.

Support Agent

Full Potential Solutions
08.2022 - 02.2023
  • Responded to an average of 50 customer inquiries daily via phone, email, or chat in a polite and professional manner.
  • Handled and resolved an average of 25 customer complaints per day, ensuring timely and effective resolutions for customer satisfaction.
  • Verified and resolved payment discrepancies for more than 100 drivers and riders, ensuring accurate billing and reimbursements.
  • Documented interactions and resolutions accurately in the customer support system, maintaining detailed records of over 500 interactions per month.
  • Adhered to company policies and procedures to uphold service standards and maintain customer trust and loyalty.

Pharmacy Technician

CVS Health
05.2020 - 08.2022
  • Filled an average of 100 prescriptions daily, ensuring accuracy and adherence to dosage instructions.
  • Assisted pharmacists in conducting inventory checks and restocking shelves, managing a stock of more than 500 medications.
  • Managed cash transactions and processed payments for prescription medications, averaging 50 transactions per day.
  • Collaborated with healthcare providers to obtain prescription refills and verify patient information, handling more than 20 requests daily.
  • Maintained a clean and organized pharmacy work area, ensuring compliance with sanitation and hygiene standards.
  • Completed administrative tasks, such as updating patient records and managing paperwork, with a focus on accuracy and attention to detail.

Provider/Owner

Divas Daycare
09.2018 - 04.2020
  • Cared for an average of 10 children daily, ensuring their safety, well-being, and development.
  • Planned and implemented age-appropriate activities for children, including educational and creative programs.
  • Handled emergencies and medical situations effectively, following established protocols and seeking help when necessary.
  • Managed administrative tasks, such as scheduling, billing, and record-keeping for more than 20 families.
  • Collaborated with other childcare providers and professionals to create a supportive and inclusive childcare community.

Education

Associates - H.I.M

National American University
Lenexa, KS
04.2012

Skills

  • Communication skills
  • Microsoft Office proficiency
  • Attention to detail
  • Team collaboration
  • Time management
  • Customer service orientation
  • Problem-solving skills
  • Analytical thinking
  • Task prioritization
  • Leadership skills
  • Writing and editing expertise
  • Multitasking capabilities
  • Data analysis and reporting
  • Stress management
  • Conflict resolution and negotiation
  • Interpersonal skills

Certification

  • University of Central, Kansas City, MO — Cert, March 2009
  • Metropolitan Community College, Kansas City, MO — Cert, January 2009
  • Missouri Pharmacy Technician, Kansas City, MO — Pharmacy Technician, May 2021

Additional jobs

  • Details provided upon request
  • UPS % Kelly Services — Transportation Clerk
  • Family Guidance Center — Intake Clerk
  • IRS — Clerk
  • Internal Revenue Services — Tax Examiner
  • H&H Color Lab — Shipping and Receiving Clerk
  • Comfort of Home Healthcare — Transportation Clerk
  • St Joseph — Customer Service Rep
  • Private Home — Personal Care Attendant
  • AT&T — Customer Service Associate
  • North Laramie Currency — Teller
  • Chicago Public Schools — Child Welfare Attendant

Timeline

Behavior Assistant

KIPP COLUMBUS ELEMENTARY SCHOOL
08.2025 - 10.2025

Paraprofessional

The Learning Spectrum
06.2024 - 01.2025

Assistant Center Director

WIC
02.2023 - 04.2024

Child Care Provider

Private Home
02.2023 - 06.2023

Support Agent

Full Potential Solutions
08.2022 - 02.2023

Pharmacy Technician

CVS Health
05.2020 - 08.2022

Provider/Owner

Divas Daycare
09.2018 - 04.2020

Associates - H.I.M

National American University
Davida Brinson