David A. Deike
San Antonio
Summary
Creative Senior Program Manager with exceptional background in education industry. Proven success building and motivating program teams to meet project goals. Demonstrated leadership in systems implementation, program execution and process improvement engagements. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
Work History
Senior Program Manager
Defense Health Agency
06.2021 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Supported proposal development efforts by providing subject matter expertise on various aspects of program execution.
- Maintained open communication channels with clients, providing timely updates on project status and addressing concerns as they arose.
- Championed continuous improvement efforts within the program area, regularly reviewing policies and procedures to enhance overall effectiveness.
- Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
- Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
- Led process improvement initiatives by conducting thorough analyses of existing workflows, identifying bottlenecks and redundancies that hindered progress toward established targets.
- Conducted risk assessments to identify potential issues early in the project lifecycle, mitigating potential delays or setbacks.
- Reduced program costs through diligent budget management and identifying areas for cost savings.
- Ensured compliance with industry regulations and organizational policies throughout the program lifecycle, mitigating potential risks or liabilities for the company.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Defined clear targets and objectives and communicated to other team members.
Deputy Program Director
United States Navy, USN
06.2017 - 08.2021
- Balanced competing priorities effectively while managing multiple projects simultaneously under tight deadlines.
- Oversaw procurement processes for necessary equipment or services related to programs.
- Developed comprehensive program budgets, ensuring proper allocation of resources and timely completion of projects.
- Implemented risk mitigation strategies to address potential challenges, safeguarding the success of the program.
- Coordinated with other departments to ensure seamless integration of program initiatives across the organization.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Monitored programming trends to keep content relevant and up-to-date.
- Identified risks and developed mitigation plans.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
Command Training Program Manager
United States Navy, USN
06.2014 - 07.2017
- Conducted detailed needs assessments to identify knowledge gaps and inform program content creation efforts.
- Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.
- Oversaw budgetary planning for all aspects of Command Training Program implementation, maximizing resources while minimizing expenditures.
- Facilitated open lines of communication between trainers, supervisors, and leadership personnel for effective program oversight and evaluation.
- Managed development of e-learning training materials and activities to enhance learning experiences.
Operations Management Supervisor
United States Navy, USN
05.2011 - 06.2014
- Reduced operational costs by identifying areas of improvement and implementing cost-saving measures.
- Oversaw daily operations of the facility, addressing any issues promptly to maintain a safe working environment for all employees.
- Improved operational efficiency by streamlining processes and implementing best practices in operations management.
- Managed cross-functional teams to ensure seamless coordination between departments for optimal results.
- Made decisions with broad and positive impact on security management operations.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Clinic Operations Manger
United States Navy, USN
03.2004 - 04.2011
- Enhanced patient satisfaction with timely appointment scheduling and effective communication strategies.
- Implemented quality control measures to monitor staff performance, improve service delivery, and maintain a positive work environment.
- Oversaw facility maintenance to ensure a clean, safe, and welcoming environment for patients and employees alike.
- Maintained accurate inventory management to reduce waste while ensuring necessary supplies were readily available when needed.
- Streamlined clinic operations by implementing efficient scheduling systems and staff coordination.
- Developed and implemented team building activities to foster collaboration and improve employee morale.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Nurse Supervisor
United States Navy
03.2004 - 03.2007
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients, resulting in better health outcomes.
- Developed strong relationships with medical providers which facilitated improved collaboration between nurses and physicians resulted in more effective treatment strategies being implemented swiftly.
- Upheld high standards of nursing practice through continuous education on current trends, emerging challenges in healthcare delivery systems, best practices in leadership roles within the profession 14.
- Streamlined nursing unit operations by effectively managing staff schedules, assignments, and workload distribution.
Emergency Room Nurse
United States Navy, USN
02.2003 - 02.2004
- Managed complex cases involving trauma or multiple organ system failures by providing compassionate care alongside advanced clinical interventions.
- Monitored vital signs, conducted physical assessments and evaluated laboratory results for strategic care planning.
- Provided emotional support to patients and families during times of crisis, helping them navigate through difficult life events.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Demonstrated critical thinking skills in rapidly changing situations, making quick decisions that positively impacted patient outcomes.
- Assisted with training and mentoring new emergency room nursing staff members, sharing expertise and fostering a supportive team environment.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
General Ward Nurse
United States Navy, USN
09.1999 - 02.2003
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans tailored to each patient''s unique needs.
- Improved patient satisfaction by providing compassionate and individualized care to diverse patients in a general ward setting.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Assisted in the training and mentoring of new nursing staff, contributing to a positive work environment that fostered professional growth.
- Educated patients and families on disease processes, treatment options, and self-care techniques to promote optimal health outcomes.
Education
Master of Arts - Executive Leadership
Liberty University
Lynchburg, VA01.2013
BSN - Nursing
East Carolina University
Greenville, NC05.1999
Skills
- Problem-solving skills
- Implementation planning
- Team Leadership
- Process Improvement
- Project Planning
- Strategic Planning
- Project Leadership
- Training and mentoring
- Staff Development
- Financial Management
Additional Information
Training Completed:
PMA: Project Management Academy; Certification Prep
PMI: Project Management Institute; Basic Concepts of Project Management.
MedExellence: Military Health Systems leadership.
4DX: Four Disciplines of Execution (Franklin Covey).
Lean Six Sigma Greenbelt: Process Improvement.
Journeyman Instructor Course: Instructor training.
7 Habits of Highly Effective People. (Franklin Covey).
Tap Root: Root Cause Analysis.
Timeline
Senior Program Manager
Defense Health Agency
06.2021 - Current
Deputy Program Director
United States Navy, USN
06.2017 - 08.2021
Command Training Program Manager
United States Navy, USN
06.2014 - 07.2017
Operations Management Supervisor
United States Navy, USN
05.2011 - 06.2014
Clinic Operations Manger
United States Navy, USN
03.2004 - 04.2011
Nurse Supervisor
United States Navy
03.2004 - 03.2007
Emergency Room Nurse
United States Navy, USN
02.2003 - 02.2004
General Ward Nurse
United States Navy, USN
09.1999 - 02.2003
Master of Arts - Executive Leadership
Liberty University
BSN - Nursing
East Carolina University
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