David A. Harris
Tampa,FL
Summary
Proven maintenance and customer service professional with a track record of enhancing property appeal and guest satisfaction at Eddie V's Prime Seafood. Skilled in landscaping and handyman services, adept at fostering team collaboration and maintaining high safety standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Front Desk Associate
Crunch Fitness Gym
10.2024 - 01.2025
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Resolved guest issues effectively, ensuring a positive customer experience.
- Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
- Collected room deposits, fees, and payments.
- Answered guest questions and offered referrals to local points of interest.
- Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained strict guest privacy standards by securely handling sensitive information such as payment details or personal data.
Harris Property Maintenance
David Harris Sr.
05.2022 - 07.2024
- Collaborated with fellow maintenance workers to complete larger projects efficiently and effectively, fostering a positive team atmosphere.
- Improved property curb appeal by performing regular landscaping tasks, including mowing lawns, trimming hedges, and planting flowers.
- Reduced repair costs by identifying and fixing minor issues before they escalated into larger problems.
- Maintained a safe work environment by adhering to company safety policies and procedures during all maintenance tasks.
- Developed strong relationships with tenants through respectful communication and prompt attention to their needs or concerns.
Host/Serving Assistant/Server
Eddie V's Prime Seafood
04.2021 - 05.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Timeline
Front Desk Associate
Crunch Fitness Gym
10.2024 - 01.2025
Harris Property Maintenance
David Harris Sr.
05.2022 - 07.2024
Host/Serving Assistant/Server
Eddie V's Prime Seafood
04.2021 - 05.2022
No Degree - Psychology
Saint Leo Catholic University
High School Diploma -
Bishop McLaughlin Catholic High School
Skills
- Landscaping knowledge
- Critical Thinking
- Data Entry
- Customer Relations
- Computer Proficiency
- Client Relations
- Customer satisfaction measurement
- Scheduling
- Team Development
Education
No Degree - Psychology
Saint Leo Catholic University
San Antonio, FL High School Diploma -
Bishop McLaughlin Catholic High School
Spring Hill, FL05.2011
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