Davida Jones
Roseville,CA
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
7
7
years of professional experience
Work History
Store Manager
AMPM Arco Gas Station - Strauch Co.
08.2020 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Customer Service Representative
AmPm Arco Gas Station -Sierra Douglas
11.2016 - 08.2020
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Created attractive merchandise displays to entice customers to make purchases.
- Delivered prompt service to prioritize customer needs.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Trained new personnel regarding company operations, policies and services.
Backroom Associate
HomeGoods, TJX Companies
10.2017 - 07.2019
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Assisted customers with transporting large merchandise to waiting vehicles.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Kept work areas neat, clean and free from debris.
Education
Medical Assistant Certificate - Medical Assisting
Western Career College
Sacramento, CA06.2003
Skills
- Customer Service Management
- POS Systems
- Shift Scheduling
- Supply Ordering
- Staff Supervision
- Problem-Solving
- Customer Relations
- Delegating Work
- Accurate Cash Handling
- Strategic Thinker
- Policies and Procedures
- Inventory Control
Timeline
Store Manager
AMPM Arco Gas Station - Strauch Co.
08.2020 - Current
Backroom Associate
HomeGoods, TJX Companies
10.2017 - 07.2019
Customer Service Representative
AmPm Arco Gas Station -Sierra Douglas
11.2016 - 08.2020
Medical Assistant Certificate - Medical Assisting
Western Career College
Similar Profiles
Leann SpoonerLeann Spooner
Assistant Manager at AMPM Arco Gas StationAssistant Manager at AMPM Arco Gas Station
Crystal IbanezCrystal Ibanez
Store Manager at AMPM Arco Gas StationStore Manager at AMPM Arco Gas Station
Ivette SantillanIvette Santillan
Cashier at Arco Gas Station ampmCashier at Arco Gas Station ampm