Overview
Work History
Education
Skills
Timeline
Generic

David A. Krenik

Saint Paul,United States

Overview

9
9
years of professional experience

Work History

Dispatcher/Trainer Assistant

Second Samuel Transportation
Eagan, MN
05.2019 - Current
  • Coordinated repairs to vehicles to maintain fleet operations.
  • Responded to high volume of phone and email requests to provide logistics information.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.

Customer Service Representative

Linn
Cottage Grove, MN
04.2017 - 04.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Level 3 Technician

Fleet Farm
Oakdale, MN
06.2013 - 03.2017
  • Maintained and managed tire and hardware inventory with [Timeframe] stock assessments.
  • Checked, installed and repaired brake system components such as rotors, pads and drums.
  • Maximized efficiency by coordinating changing and rotating of tires.
  • Rotated, mounted and balanced tires on cars, trucks and vans.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Identified issues, analyzed information and provided solutions to problems.

Education

High School Diploma -

Central Senior High School
Saint Paul, MN
06.2008

Skills

  • Program Monitoring and Tracking
  • Route Planning and Adjustment
  • Effective Communications
  • Personnel Monitoring
  • Dispatch Recordkeeping
  • Team Work Scheduling
  • Time Management
  • Understanding Customer Needs
  • Responding to Difficult Customers

Timeline

Dispatcher/Trainer Assistant

Second Samuel Transportation
05.2019 - Current

Customer Service Representative

Linn
04.2017 - 04.2019

Level 3 Technician

Fleet Farm
06.2013 - 03.2017

High School Diploma -

Central Senior High School

Similar Profiles

  • ANNABELLE BALDUCCIANNABELLE BALDUCCI

    Seasonal Worker at Allergy Asthma and Sinus CenterSeasonal Worker at Allergy Asthma and Sinus Center

  • Mahesh BodduMahesh Boddu

    Branch Product & Soft Skills Trainer (Assistant Manager) at IFB Industries Ltd.Branch Product & Soft Skills Trainer (Assistant Manager) at IFB Industries Ltd.

  • Susan TanakaSusan Tanaka

    Assistant Program Director | Dispatcher | Debriefer | Probationary TIP National Trainer at Trauma Intervention Program (TIP) of Long BeachAssistant Program Director | Dispatcher | Debriefer | Probationary TIP National Trainer at Trauma Intervention Program (TIP) of Long Beach

  • Elizabeth WrightElizabeth Wright

    Delivery Associate / Dispatcher / Trainer at Ripple DistributionDelivery Associate / Dispatcher / Trainer at Ripple Distribution

CREATE PROFILE
David A. Krenik