Summary
Overview
Work History
Education
Skills
Timeline
Generic

Davida Paige

Greensboro,AL

Summary

Dynamic and reliable professional with extensive experience at JACK'S FAMILY RESTAURANTS INC., excelling in cash handling and customer service. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills, while efficiently managing sales transactions and inventory processes. Committed to maintaining high standards of accuracy and organization in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Cashier/Order Taker

JACK'S FAMILY RESTAURANTS INC.
Greensboro, AL
06.2023 - Current
  • Issued receipts, refunds, credits or change due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Followed company security procedures for handling large sums of money.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Resolved customer complaints professionally in accordance with company policy.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer inquiries regarding store policies and procedures.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered customers' questions and provided information on store procedures or policies.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Worked closely with front-end staff to assist customers.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Answered phone calls to assist customers with questions and orders.
  • Gave clear instructions to kitchen staff regarding special requests from customers such as additional condiments or modifications to menu items.
  • Processed payments for orders with cash, credit cards, or other payment methods.
  • Ensured accuracy of all orders before submitting them to the kitchen staff.
  • Checked stock levels of food items and alerted managers when supplies needed to be replenished.
  • Resolved customer complaints in a professional manner while following company policies and procedures.
  • Maintained cleanliness of work area by wiping down counters and cleaning up spills.
  • Answered customer inquiries regarding menu items, pricing, and availability.
  • Informed customers about daily specials or new menu items.
  • Provided excellent customer service by greeting customers warmly and addressing their needs promptly.

Cashier/Order Taker

JACK'S FAMILY RESTAURANTS INC.
Demopolis, Alabama
08.2020 - 06.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Ensured compliance with all safety regulations within the store environment.
  • Issued receipts, refunds, credits or change due to customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Answered customer inquiries regarding store policies and procedures.
  • Stocked shelves with merchandise when needed.
  • Followed company security procedures for handling large sums of money.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Discounted purchases by scanning and redeeming coupons.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered customer questions and provided store information.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Worked closely with front-end staff to assist customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.

Packer/Inventory Scanner

Tekpak Inc.
Marion, AL
07.2013 - 11.2019
  • Labeled boxes, crates, and other containers accurately.
  • Packed products in accordance with specified instructions.
  • Wrapped items securely using appropriate packing materials.
  • Calculated dimensions of packages prior to shipment.
  • Maintained records of shipments, returns, and damages.
  • Checked stock levels on a daily basis to ensure availability of items for shipment.
  • Utilized barcode scanners to track incoming and outgoing shipments.
  • Inspected packages for accuracy and completeness before shipping.
  • Organized inventory in the warehouse according to established procedures.
  • Collaborated with colleagues from other departments in order to coordinate efficient workflow processes.
  • Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Utilized hand tools and equipment for efficient packing and sealing of goods.
  • Notified team leader of product discrepancies and equipment malfunctions.
  • Managed stock of packing materials and supplies, requesting resupply as necessary.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Collaborated with team members to meet packing deadlines during high-volume periods.
  • Participated in training sessions to learn new packing techniques and safety procedures.
  • Tracked inventories and input equipment counts into warehouse databases.
  • Assisted in line changeovers and returned raw material to stock.
  • Verified labels for appropriate order numbers and item specifications.
  • Inspected items for damage or defects prior to packing to ensure quality control.
  • Operated machinery for wrapping, boxing, and labeling products.
  • Ensured work area was clean and organized, adhering to safety regulations.
  • Maintained accurate records of inventory packed and materials used.
  • Processed orders quickly and efficiently by utilizing a handheld scanner or computer terminal.

Education

High School Diploma -

Robert C. Hatch High School
Uniontown, AL
05-2002

Skills

  • Cash handling
  • Customer service
  • Sales transactions
  • Inventory management
  • Point of sale operation
  • Stock replenishment
  • Receipt processing
  • Return processing
  • Active listening
  • Problem solving
  • Effective communication
  • Time management
  • Credit and cash transactions
  • Cash register operation
  • Reliability and punctuality

Timeline

Cashier/Order Taker

JACK'S FAMILY RESTAURANTS INC.
06.2023 - Current

Cashier/Order Taker

JACK'S FAMILY RESTAURANTS INC.
08.2020 - 06.2023

Packer/Inventory Scanner

Tekpak Inc.
07.2013 - 11.2019

High School Diploma -

Robert C. Hatch High School

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