Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Representative
Mondelez International
04.2025 - Current
Manage and support a team of Sales Service Representatives, ensuring adherence to company objectives and fostering professional development.
Build and maintain strong client relationships, demonstrating effective communication and conflict resolution skills.
Analyze performance data to provide coaching and feedback, driving improvements in individual and team outcomes.
Sales Associate
Mondelez International
06.2024 - 04.2025
Assisted in training and onboarding new team members to ensure compliance with company guidelines and performance expectations.
Collaborated with management to implement route planning and service schedules, enhancing team efficiency and productivity.
Provided mentorship to peers to improve operational performance and customer satisfaction.
Customer Service & Sales Associate
Publix Super Markets
05.2017 - 06.2024
Trained and onboarded new employees across multiple roles, ensuring smooth integration and adherence to customer service standards.
Handled escalated employee and customer concerns with professionalism, ensuring compliance with company policies.
Collaborated with management to maintain a safe and positive workplace culture.
Delivered feedback and guidance to improve team performance and service quality.