David Streeter
Keene,NH
Summary
Customer-focused professional dedicated to delivering exceptional service and enhancing customer satisfaction. Proven ability to address concerns effectively through strong interpersonal skills. Committed to driving positive outcomes in customer interactions.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Cushman & Wakefield Services
Keene, NH
05.2021 - 06.2025
- Mediated conflicts between team members to facilitate effective resolutions.
- Developed an inventory tracking system for timely ordering of supplies.
- Organized training sessions for new hires to enhance workplace integration.
- Managed customer service inquiries and resolved complaints promptly.
- Ensured compliance with safety regulations and upheld company policies.
- Delegated tasks to staff while setting priorities and performance goals.
- Reviewed employee performance, providing feedback to drive improvement.
- Assigned work and monitored project personnel to maintain quality standards.
Crematory Manager
Garden State Crematory
North Bergen, NJ
01.2016 - 12.2020
- Coached and mentored team members to enhance job performance.
- Conducted performance reviews and evaluations to guide staff development.
- Scheduled interviews and performed reference checks for potential candidates.
- Managed vendor relationships through contract negotiations and timely delivery oversight.
- Monitored budgets and expenditures for cost-effectiveness without compromising quality.
- Created monthly reports summarizing operational performance metrics for senior management.
- Ensured compliance with all applicable laws, industry regulations, and company policies.
- Directed recruitment and training processes, fostering a high-performing team.
Crematory Manager
Evergreen Crematory at Ker-Westerlund Funeral Home
Brattleboro, VT
01.2011 - 12.2016
- Ensured compliance with all applicable laws, regulations, and industry standards.
- Created monthly reports for senior management to summarize operational performance metrics.
- Monitored budgets and expenditures for cost-effectiveness while maintaining quality standards.
- Resolved customer complaints promptly to uphold a positive brand image.
- Managed inventory levels to meet demand without causing overstocking or waste.
- Oversaw daily operations, focusing on efficiency and quality maintenance.
- Optimized resource allocation through effective annual budgeting and forecasting.
Education
Some College (No Degree) - General
Keene State College
Keene, NHSkills
- Inventory management
- Performance evaluation
- Team leadership
- Customer service
- Regulatory compliance
- Budget management
- Operational efficiency
- Relationship building
- Problem resolution
- PPE use
- Leadership
- Teamwork and collaboration
- Critical thinking
- Verbal communication
- Organization
- Task prioritization
References
References available upon request.
Timeline
Assistant Manager
Cushman & Wakefield Services
05.2021 - 06.2025
Crematory Manager
Garden State Crematory
01.2016 - 12.2020
Crematory Manager
Evergreen Crematory at Ker-Westerlund Funeral Home
01.2011 - 12.2016
Some College (No Degree) - General
Keene State College
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