Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Davida Williams

Bessemer

Summary

Dynamic and results-driven Cashier Team Lead at Tacala Companies, recognized for enhancing customer satisfaction through effective problem-solving and team leadership. Expert in cash handling and training, I streamlined checkout processes, significantly improving efficiency while fostering a positive work environment. Committed to excellence and continuous improvement in fast-paced settings.

Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.

Experienced with managing cashier teams to ensure smooth and efficient checkout processes. Utilizes team leadership and operational skills to maintain positive customer experience. Track record of effective communication and problem-solving abilities.

Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations, and ideal customer experiences.

Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities.

Overview

15
15
years of professional experience

Work History

Cashier Team Lead,

Tacala Companies
10.2019 - Current
  • Assisted customers with transactions and inquiries to enhance service experience.
  • Maintained accurate cash register operations, ensuring compliance with company policies.
  • Collaborated with team members to streamline checkout processes for improved efficiency.
  • Trained new cashiers on operational procedures and customer service standards.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Supported inventory management by coordinating stock replenishment during shifts.
  • Implemented best practices in cash handling to ensure financial integrity and security.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Buds Best

Buds Best
05.2015 - 03.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.

Krystals

Krystals Resturant
10.2010 - 05.2013
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

Education

GED -

Jess Lanier High School
Bessemer, AL
12-2025

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Cash register operation
  • Money handling
  • Product restocking
  • Heavy lifting
  • Product knowledge
  • Cashier training
  • Cash handling expertise
  • Punctual and reliable
  • Positive attitude

Accomplishments

  • Collaborated with team of 10 plus in the development of Team Taco Bell .
  • Resolved product issue through consumer testing.

Timeline

Cashier Team Lead,

Tacala Companies
10.2019 - Current

Buds Best

Buds Best
05.2015 - 03.2018

Krystals

Krystals Resturant
10.2010 - 05.2013

GED -

Jess Lanier High School