Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
2026
2026
years of professional experience
Work History
Content & Social Networking Manager
Self Employed Web
2023 - Current
Develope and execute data-driven social media strategies for multiple clients, increasing engagement rates and driving measurable brand growth across major platforms.
Monitore analytics and adjuste campaigns in real time, optimizing ad spend and boosting click-through rates across targeted social media ads.
Identify metrics to measure and evaluate effectiveness of public relations campaigns and initiatives.
Data Analyst
Cellular Sales
01.2022 - 01.2023
Utilized inventory management software to update stock records in real time, ensuring timely replenishment and high availability of key products.
Identified and investigated inventory discrepancies, coordinating with cross-functional teams to resolve root causes and implement corrective actions.
Collaborated with stakeholders to identify business needs and data sources.
Retail Store Manager
Absolute Wireless
01.2018 - 01.2020
Managed recruitment, training, and daily supervision of sales staff, inspiring continuous improvement and advancing high-potential team members to leadership positions.
Oversaw operational excellence through compliance with company policies, proper cash handling, and thorough daily opening and closing procedures.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Wireless Retail Sales Associate
Verizon
01.2015 - 01.2018
Acted as a trusted technology advisor, translating complex device features and plan options into clear benefits for shoppers with varying levels of tech knowledge.
Leveraged data analysis and CRM tools to track customer preferences and follow up with tailored recommendations, resulting in higher satisfaction scores and repeat sales.
Greeted customers and helped with product questions, selections, and purchases.
Sales Team Lead
Sprint
01.2012 - 01.2015
Mentored and developed a team of sales associates, resulting in a 20% increase in quarterly sales metrics and rapid onboarding of new personnel.
Led targeted sales campaigns for Sprint’s flagship product launches, resulting in top regional rankings for activation volume and accessory attachment rates.
Expanded sales revenues by identifying opportunities and executing customized marketing plans.
Education
Executive MBA - Business Administration, Management and Operations
Strayer University
01.2019
Bachelor's of the Arts - Business Administration and Management, General
Marshall University
01.2013
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Data Analyst
Cellular Sales
01.2022 - 01.2023
Retail Store Manager
Absolute Wireless
01.2018 - 01.2020
Wireless Retail Sales Associate
Verizon
01.2015 - 01.2018
Sales Team Lead
Sprint
01.2012 - 01.2015
Content & Social Networking Manager
Self Employed Web
2023 - Current
Executive MBA - Business Administration, Management and Operations
Strayer University
Bachelor's of the Arts - Business Administration and Management, General
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