Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Dynamic Salesman with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Outstanding judgment, discretion & accountability
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales & Marketing Specialist
Kelley Nutrition
12.2022 - Current
Manage Retail Location's sales to meet or exceed goals
Effectively manage inventory
Boosted sales revenue by developing and implementing effective marketing strategies.
Generated valuable referrals from existing customers through proactive relationship management efforts.
Managed key account relationships, resulting in increased repeat business and long-term loyalty among clients.
Increased brand awareness by creating engaging social media content and managing online platforms.
Established strong relationships with clients through exceptional customer service and communication skills.
Optimized website content for SEO purposes, enhancing online visibility and driving organic traffic growth.
Exceeded quarterly sales targets consistently, contributing significantly to overall company performance.
Team lead
Amazon (Operations)
07.2021 - 12.2022
Effectively & efficiently communicate with peers
Shift planning to maintain volume and inventory targets
Consistently cross training to enhance skill set
Proficient in use of technology required.
Trained new team members by relaying information on company procedures and safety requirements.
Coached team members in techniques necessary to complete job tasks.
Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Education
Bachelor Of Science - Advertising -
Texas State University
San Marcos, Texas
12.2022
Skills
Sales Presentations
CRM Management
Marketing Analytics
Product Promotion
Targeted marketing
Web Analytics
Cash Handling
Processing payments
Point of sale operation
Customer Service
Problem-Solving
Flexible and Adaptable
Certification
Hootsuite Academy - Platform
Hootsuite Academy - Social Marketing
LinkedIn Learning - Google Analytics 4 (GA4)
Google Analytics Quick Start
SEO Certified
Digital Advertising Certified
Activities
Texas State University - Intermural Football - 2020
Volunteer - Good Will - 2019-2022
Timeline
Sales & Marketing Specialist
Kelley Nutrition
12.2022 - Current
Team lead
Amazon (Operations)
07.2021 - 12.2022
Bachelor Of Science - Advertising -
Texas State University
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