DAVID BROOK PARK
Austin,TX
Summary
Strategic and solutions-driven Instructional Technologist with 10+ years of experience supporting enterprise-level EdTech ecosystems, delivering engaging training, and solving complex technical issues at scale. Deep expertise in Apple environments and admin-level experience with tools like Jamf, Google Workspace, ClassLink, Clever, and GoGuardian. Proven success in leading cross-functional initiatives, onboarding users, and creating scalable training solutions. Now transitioning to SaaS-focused roles such as Customer Trainer, Implementation Specialist, or Customer Success Manager.
Overview
18
18
years of professional experience
Work History
Instructional Technologist
Manor ISD
05.2014 - Current
- Served as admin for Google Workspace, Jamf Pro, ClassLink, Clever, GoGuardian, and other districtwide EdTech systems, ensuring secure and seamless access across 20+ campuses.
- Delivered onboarding and tech support for 1,000+ K–12 staff, integrating Apple hardware and software into daily instructional workflows.
- Designed scalable self-service resources—training videos, guides, and support docs—to empower users and reduce help desk volume.
- Provided Tier 1 and Tier 2 support, troubleshooting complex access and integration issues with empathy and efficiency.
- Created and facilitated professional development aligned to adult learning principles and evolving tech trends.
- Managed deployment of EdTech tools enhancing classroom instruction and planning efficiency.
- Collaborated with curriculum, HR, and IT to streamline user experience, simplify onboarding, and support digital learning goals.
Teacher/Coach
Manor ISD
07.2007 - 05.2014
- Developed interactive math lessons using digital tools, improving student engagement and achievement.
- Led schoolwide initiatives on digital citizenship and responsible technology use.
- Mentored new teachers and designed tech-enhanced learning modules tailored to curricular needs.
- Managed procurement of EdTech tools and vendor relations to maximize instructional value.
Education
Master of Science - Curriculum & Instruction Mathematics
The University of Texas
Arlington05-2014
Bachelor of Science - Mathematics
The University of Texas
Austin05-2002
Skills
- Apple Ecosystem Expertise
- SaaS Training & Onboarding
- Jamf Pro Admin
- Google Admin Console
- ClassLink & Clever SSO Management
- GoGuardian
- AI Tool Integration
- Help Desk & Technical Support
- Knowledge Base & Video Creation
- Problem-Solving & Root Cause Analysis
- Stakeholder Communication
- Change Management
- Instructional Design
- Data-Driven Tech Adoption
Timeline
Instructional Technologist
Manor ISD
05.2014 - Current
Teacher/Coach
Manor ISD
07.2007 - 05.2014
Master of Science - Curriculum & Instruction Mathematics
The University of Texas
Bachelor of Science - Mathematics
The University of Texas
Similar Profiles
Udon SemprunUdon Semprun
HVAC Lead Technician at Manor ISDHVAC Lead Technician at Manor ISD
Mikka JavierMikka Javier
Special Ed Teacher at Manor ISDSpecial Ed Teacher at Manor ISD
Larissa ClarkLarissa Clark
Educational Diagnostician at Manor ISDEducational Diagnostician at Manor ISD
Shelby HoltShelby Holt
Brand Manager at HeartGift FoundationBrand Manager at HeartGift Foundation
Brandon ValdezBrandon Valdez
Floor Associate, Cashier, Shoe Runner at Aldo ShoesFloor Associate, Cashier, Shoe Runner at Aldo Shoes