Hi, I’m
David Castaño
North Bergen,NJ
Summary
My objective is to grow as an individual while contributing to a company’s growth and success with my work abilities, Skilled communicator with a remarkable talent for making the best of any situation, Overall team success in the workplace.
Team leader; capable of rallying together team members aiming toward company success, making goals clear and attainable for staff and all parties involved, Solution-oriented, with the experience and quick adaptability necessary to overturn issues as they appear.
Conscientious, highly self-motivated, team player, fast learner, and driven to succeed. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and Organized & problem-solving skills.
Work History
USE, OCC, RHC
Catering Waiter
12.2020 - Current
Job overview
- Team leader between 30 to 50 guests, serving out synchronize 20-40 guests at the time, the person in charge of the section.
- Set up & prepare the space and the environment for the event.
- FSU, Hors d'oeuvre, Butler, Buzzer.
- Breakdown the event space & rearrange for further events.
- Run the service step by step in order with the instructions to give the guests the best experience they
- Accomplish above and beyond the requirements of the guests to give them the best hospitality as
- Supervise & keep the customer happy with the service.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated leadership skills in managing projects from concept to completion.
- Self-motivated, with a strong sense of personal responsibility.
Nuchas Artisan
Production Manager
04.2018 - 11.2020
Job overview
- General & Detailed Inventory for Tools & production instruments, Raw materials, Essential production products, Finals Freezer products (Storage of finished products)
- Management & supervision of the production processes in a timely manner & quality control managed company retail store requests (Final Products, Dry goods, Tools & instruments to prepare the final product) and orders logistics from preparing to drop off at final destination
- Constant communication with the person in charge of 5 different areas that carry out the elaboration of the product, seeking constant improvements both business and employees as such
- In charge of the general and specific organization of articles, Products, Raw Materials, Supplies, any type of object that is within the production area
- Manage a team of 30 employees, creating schedules and production plans, projections, logistics, etc.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Sourced materials to keep up with production goals and meet customer demands.
- Estimated labor requirements to support anticipated workload.
Tele Performance
Customer Service Support & Sales Representative
01.2016 - 02.2018
Job overview
- Technical assistance on Internet, television, and telephone (Telecommunications company), Managed Internet speed route channels, Reset the modem updated the latest software in order of performance improvement, adjusted software modem connectivity & speed channels, Reset rebooted, and modem Hard reset, Paid attention to detail while completing assignments.
- Schedule/Scaled Direct repair services at the customer's address, and Retained excellent client satisfaction ratings through outstanding service delivery.
- Proved successful working within tight deadlines and a fast-paced environment, Worked well in a team setting, providing support and guidance..
- Track all, following up on customer's repairs assigned looking forward to having the best performance in our services and mostly our customer service satisfaction
- Sale/Upgrade of plans offered by the VTR company
- Trained and mentored new sales representatives, Developed and implemented sales strategies to increase profits, andRecorded accurate and efficient records in a customer database.
- Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Overview
7
years of professional experience
Education
ITM(Metropolitan Technology Institute)Colombia
from Computer Science Engineering
Politecnico MayorColombia
Some College (No Degree) from Accounting & Finance
Colegio EmpresarialColombia
12.2013
Skills
- Bilingual (English & Spanish)
- Google Workspace, Microsoft Office 365 Pro efficient, When I Work
- Tech Savvy, Efficient, Detail-Oriented, Problem Solver, Solution-Oriented
- Empathetic, Charismatic, Good Energy
- Organized, Systematic
- Focus, Goal-oriented
Timeline
Catering Waiter
USE, OCC, RHC
12.2020 - Current
Production Manager
Nuchas Artisan
04.2018 - 11.2020
Customer Service Support & Sales Representative
Tele Performance
01.2016 - 02.2018
ITM(Metropolitan Technology Institute)
from Computer Science Engineering
Colegio Empresarial
Politecnico Mayor
Some College (No Degree) from Accounting & Finance
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