DAVID COLÓN
Property Management
Seattle,WA
Summary
Working in residential leasing since November 2021, after shifting from Case Management at an Immigration Law Firm in San Francisco. Currently looking to expand knowledge and abilities in residential properties, with an openness for commercial properties, and residential/commercial real estate. Combining critical thinking and broad business knowledge to expertly solve problems with fast-paced and demanding turnaround times. Strong planning, technical and interpersonal skills with a disciplined work ethic and integrity. Skilled in project management, and recognized as a role model for demonstrated professionalism, teamwork, and positive attitude.
Overview
9
9
years of professional experience
Work History
Assistant Property Manager
BLANTON TURNER
Seattle, WA
01.2023 - Current
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated appointments to show marketed properties.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Posted policies and rules in common areas for tenant review.
- Kept accurate records of all resident and tenant correspondence.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Showed apartments to potential tenants and answered questions regarding community.
- Followed up on delinquent tenants and coordinated collection procedures.
- Communicated effectively with owners, residents, and on-site associates.
Leasing Lead
BLANTON TURNER
Seattle, WA
06.2022 - 01.2023
- During the time from November and June, I joined the Sustainability Committee for Blanton Turner as well as took on some Audio/Video projects for Student Housing complexes under the BT umbrella
- In addition to duties of the Leasing Agent, the Leasing Lead position included:
- Attending leasing, marketing, and management meetings on weekly and monthly basis
- Creating more in-depth understanding of software products utilized in leasing and tenant retention
- Processing of client invoices on weekly basis
- Sending daily pricing targets to ownership on daily basis
- Identifying and clarifying needs of resident, tenant, or co-worker and responding to those needs in a timely manner
- Higher level management of digital resident, vendor, and project files
- Auditing of resident renewals, parking for both properties, renter's insurance
- Taking on special projects to improve properties.
Leasing Agent
BLANTON TURNER
Seattle, WA
11.2021 - 06.2022
- Mediator between property management company and residents
- Worked to maximize revenue for owners by ensuring that the two properties involved were occupied as full as possible
- Performing leasing duties by touring, drafting leases, and facilitating move-in processes for new residents
- Advertising available apartments via online sources such as Craigslist
- Touring of available apartments, showcasing features and amenities of apartment and building
- Auditing and reviewing resident files, and standard market rate applications
- Assisting in preparing and adhering to marketing and leasing plan
- Collaborating with property managers to assess changes in rental market through analysis of traffic and historical records
- Maintaining Fair Housing guidelines while being culturally aware and being able to work with diverse groups of people and interests
- Responding to incoming resident issues and managing responses on resident portal
- Organizing, managing, and implementing rental agreement renewal programs
- Maintaining regular, effective communication with residents
- Assisting Property Manager to prioritize, schedule and monitor daily activities, service requests, inspections, make-ready priorities and improvement projects
- Performing daily property walks to identify maintenance issues, prepare for preventative maintenance, and assure that location is safe
- Organizing and maintaining systems of documentation to ensure paperwork is complete, accurate, and submitted in a timely manner
- Maintaining and running renter's insurance tracking programs, parking and storage log, bike room audits, file audits
- Working independently without direction, completing follow through on all assignments, and identifying projects in areas needing improvement.
Case Manager
GOESCHL LAW CORPORATION
San Francisco, CA
06.2014 - 11.2021
- Managed coordination of complex cases for clients
- Assisted attorneys in timely drafting and submitting of petitions and applications
- Responsible for daily client interactions via phone and email, and worked closely with clients to gather and organize supporting data
- Handled all incoming calls, mail, and deliveries
- Assisted with calendar management of attorneys and senior paralegals
- Scheduled meetings internally and with external clients of all levels in the corporation
- Responsible for updating of internal data management systems and coordinated communication with clients and beneficiaries on specifics of their case status
- Handled up to 100 inquiries a day from clients and beneficiaries; responded with appropriate information or resolution and maintained internal service level agreement of a twenty-four hour turn around
- Performed daily data entry of status notices to client files in the law firm's proprietary immigration database; consistently maintaining high accuracy, upload, and notification rate
- Maintained status of foreign nationals for 40+ companies varying in size of under 10 to over 400 employees
- This involved understanding intricacies of international travel, time zone location, visa restrictions and status renewal due dates
- Handled coordination of conference calls with attorneys and clients, as well as providing weekly or bi-weekly detailed immigration status meetings with company contacts domestic and international
- Trained and on-boarded new hires by providing instruction on immigration database, in-house systems, and general company process
- Worked with overseas team of developers to test and implement fixes and updates to proprietary immigration management and compliance software.
Skills
TECHNICAL SKILLS: Microsoft Office [Word, Excel, Outlook, PowerPoint] Adobe Acrobat Pro DC Records Management/Retention High-volume Task Management Administrative Support Reporting Video Conferencing Executive Calendar Coordination Office Operations
AUDIO & VISUAL SKILLS: Proficient in Ableton, Logic, and GarageBand Digital Audio Workstations Understanding of Audio Mixer Boards Proficient in Final Cut Pro X Multi-Instrumentalist Loop Station Musical Artist & Beat Producer Audio EQ, Compression, Automation, and Arrangement
Timeline
Assistant Property Manager
BLANTON TURNER
01.2023 - Current
Leasing Lead
BLANTON TURNER
06.2022 - 01.2023
Leasing Agent
BLANTON TURNER
11.2021 - 06.2022
Case Manager
GOESCHL LAW CORPORATION
06.2014 - 11.2021