Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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David Cyr

David Cyr

Summary

Dynamic Solutions Advisor with a proven track record at ADT LLC, excelling in client relations and strategic thinking. Enhanced client satisfaction through tailored solutions and mentored junior team members, fostering teamwork. Skilled in cross-functional coordination and problem-solving, driving consistency and success across projects.

Overview

15
15
years of professional experience

Work History

Solutions Advisor

ADT LLC
08.2018 - Current
  • Build and expand existing territory by developing client relationships
  • Enhanced client satisfaction by providing tailored solutions based on their unique requirements.
  • Mentored junior team members, contributing to their professional growth and overall team success.
  • Implemented best practices throughout all stages of the solution development process, driving consistency across projects.

Territory Sales Representative

DS Waters of America
06.2013 - Current
  • Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
  • Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
  • Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
  • Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
  • Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
  • Increased market share by identifying emerging trends and adjusting sales strategies accordingly.
  • Coordinated and assisted in product delivery to assure in customer satisfaction

Assistant Store Manager

Payless Shoe Source
10.2010 - 06.2013
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
  • Maintained visual merchandising standards to create an engaging shopping experience for customers.
  • Completed routine store inventories.
  • Empowered team members by delegating tasks effectively while also offering guidance when needed.
  • Trained and managed associates in customer service and sales techniques.
  • Managed scheduling for store shifts to accomplish proper staffing.
  • Assisted store manager in meeting standards for customer service and quality.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Education

High School Diploma -

Tavares High School
Tavares, FL
06-1995

Skills

  • Strategic thinking
  • Industry expertise
  • Cross-functional coordination
  • Teamwork
  • Problem-solving abilities
  • Critical thinking
  • Team building
  • Self motivation
  • Client relations
  • Conflict resolution

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved multiple billing concerns which led to customer satisfaction.
  • Achieved 3 years of hitting over budget matrixes by developing customer relations utilizing the circular relationships other than transactional relationships

Languages

English
Native or Bilingual

Interests

  • Outdoor Recreation
  • Camping
  • Gardening
  • Fishing
  • Road Trips

Timeline

Solutions Advisor

ADT LLC
08.2018 - Current

Territory Sales Representative

DS Waters of America
06.2013 - Current

Assistant Store Manager

Payless Shoe Source
10.2010 - 06.2013

High School Diploma -

Tavares High School

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