Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
David E. Cowart

David E. Cowart

Professional Technical Project Management
Tullahoma,TN

Summary

Strategic thinker with a big picture mindset, exceptional project management skills, and the capacity to energize a team of professionals by creating a resilient and innovative team culture. Qualifications Summary Visionary professional with an engineering background and the ability to define new projects, manage workload across a team, and oversee schedule completion; able to provide regular updates to leadership on key projects and initiatives. Collaborative team player with high emotional intelligence and the capacity to closely monitor levels of productivity and performance across the team; known to provide regular feedback to employees and management on the team of priorities and performance. Exceptional communicator and change agent with a sharp power of observation, able to simplify sophisticated issues to make them easily comprehensible for a broader audience. Honorably Discharged Marine Corps Veteran and motivated team builder, known to lead by example by adhering to core values in all day-to-day interactions with colleagues; able to work with network operations teams to ensure optimal network performance. Ambitious, high-energy self-starter with a proven ability to plan, prioritize, manage, and create network maintenance activities; skilled in addressing customer related escalations. Highly effective strategist with the capacity to use creativity to determine the best course of action for the organization as a whole through use of skills that transfer across multiple industries and positions. Professional Proficiencies Business Development | Client Management | Strategic Business Planning and Analysis | Cybersecurity and Security Methodologies | Technical Training / Development | KPI Analysis and Reporting | Performance Monitoring | Quality Assurance | Vendor Relationship Management | Budget Allocation and Adherence | Project Management | Regulatory Compliance | Risk Management | Process Redesign | Change Management | Implementation | Beta Testing | Team Building | Leadership Development | Network Design, Engineering, and Management | Data Mining for Root Cause Analysis | Team Scheduling and Management | Optimization | Process Redesign | Contract Administration

Overview

23
23
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Technical Project Manager

AT&T Mobility
Tullahoma, TN
03.2022 - Current
  • Establish solid foundation for success by managing a variety of essential projects including multiple projects for a variety of clients
  • Ensure quality execution while completing responsibilities within specified time frames; skilled in uncovering significant cost-reductions and avoidance options through comprehensive cost analysis
  • Maximize productivity and provide vital structure by creating work schedules; oversee project estimates, resource planning, and status reports
  • Maximize quality and efficiency by sending essential messages to the RAN Engineers, management, and vendor managers
  • Harmonize operations by organizing project meetings; manage project tracking and analysis
  • Generate energy and stability by providing technical and analytical direction to project and management teams direction
  • Increase personal and professional effectiveness by building direction of problem analysis and solutions through well-considered recommendations and action
  • Define direction that catalyzes coordination across departments by establishing a master timeline for deliverables, which defines project scope and objectives and directs project team activities; skilled in assigning responsibilities to team members.
  • Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
  • Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements.
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.

Manager, Network Customer Service Center

AT&T Mobility
Lakeland, FL
04.2015 - 03.2022
  • Demonstrated strong leadership and foresight while leading a team of over 20 RAN specialists to identify significant cost reduction and avoidance opportunities by performing comprehensive cost analysis
  • Streamlined workflow, procedures, and work order analysis by leveraging field technician, operational, and contract warranty expertise
  • Captured substantial gains in efficiency and productivity while overseeing direct project flows, triage requests, route planning, RAN due diligence tools, and processing with a focus on managing budgetary constraints
  • Exercised detailed analysis and judgment to evaluate and prioritize incoming requests; skilled in assigning requests according to labor, customer requirements, and budgetary impacts
  • Leveraged experience and functional knowledge to manage sophisticated scheduling, technical training, development, and quality control
  • Employed refined relationship-building skills and collaborative mindset to build enduring relationships with cross-functional teams and key vendor groups.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.

Senior Sourcing and Contracting Specialist

AT&T Mobility
Cartersville, GA
11.2013 - 04.2015
  • Streamlined processes, clarified expectations, and improved consistency by authoring, updating, and implementing contract administration policies, systems, methods, and procedures to ensure adherence to corporate policy, brand standards, and regulatory compliance
  • Exhibited commitment and determination by analyzing and simplifying complex technical terms and conditions of contractual obligations to ensure thorough understanding for all stakeholders
  • Demonstrated leadership and communication skills by negotiating and executing full project scopes, comprised of contract modifications, follow-up quotations, terms, revisions, and conditions with vendors
  • Exhibited resourcefulness by spearheading contract analysis to ensure alignment and consistency with company and customer requirements; considered change requests for technical specifications, cost, and schedule coordination
  • Delivered key contributions toward success by resolving contract inquiries and issues; administered licensing agreements comprised of new business, renewals, invoicing, receivable issues, credit holds, and consolidations.
  • Assessed risks inherent in contract changes and potential impacts, informing management in detail of concerns to avoid liabilities.
  • Streamlined operations by developing and implementing improved contract management processes.
  • Prepared and issued reports on contract performance and compliance.
  • Resolved claims disputes and handled payments.

Education

Associate of Science - Electronics

Remington College (Tampa Technical Institute)
Tampa, FL
02.1998 - 11.1999

Six Sigma Yellow Belt -

AT&T University

Skills

    Project budget allocation

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Certification

Licensed [FCC GROL]

Timeline

Technical Project Manager

AT&T Mobility
03.2022 - Current

Manager, Network Customer Service Center

AT&T Mobility
04.2015 - 03.2022

Senior Sourcing and Contracting Specialist

AT&T Mobility
11.2013 - 04.2015

Licensed [FCC GROL]

05-1999

Associate of Science - Electronics

Remington College (Tampa Technical Institute)
02.1998 - 11.1999

Six Sigma Yellow Belt -

AT&T University
David E. CowartProfessional Technical Project Management