Summary
Overview
Work History
Education
Skills
Timeline
Manager

David Moore

Fort Worth,TX

Summary

Dynamic manager with a proven track record at Alliance Operating Services, excelling in team leadership and customer service. Enhanced customer satisfaction through effective conflict resolution and open communication. Skilled in time management, I fostered a productive environment while achieving multiple goals efficiently. Committed to excellence and employee engagement.

Overview

19
19
years of professional experience

Work History

Manager

Alliance Operating Services
10.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Floor Supervisor

BIG Logistics
07.2021 - 10.2024
  • Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
  • Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Boosted sales through effective merchandising strategies and attention to product placement on the floor.

Team Lead/Receiver

Poco Graphite Inc.
01.2018 - 06.2021
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Clerk/Receiver

RSR Group
07.2006 - 03.2015
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Education

High School Diploma -

Sarah T Reed High
New Orleans, LA
08-1988

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Manager

Alliance Operating Services
10.2024 - Current

Floor Supervisor

BIG Logistics
07.2021 - 10.2024

Team Lead/Receiver

Poco Graphite Inc.
01.2018 - 06.2021

Clerk/Receiver

RSR Group
07.2006 - 03.2015

High School Diploma -

Sarah T Reed High

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David Moore