Davide Pozzoli

Customer service - Advising customers about products, techniques and materials.

Product knowledge - Staying informed about art supplies developments.

Stock management - Accurate restocking, displays, inventory.

Sales processing - Operating cash registers, handling payments, returns or exchanges.

Workshop and demonstrations - assisting in-store events to promote products.

Moreover:

• Engaged in friendly conversation with customer to better uncover individual needs.
• Boosted sales revenue by consistently upselling products and suggesting additional items based on customer needs.
• Maintained a visually appealing store environment through regular merchandising and display updates.
• Increased customer satisfaction by providing exceptional service and product knowledge.

• Engaged with customers on sales floor, offering assistance and improving shopping experience.
• Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
• Performed cash, card, and check transactions to complete customer purchases. Handled returns and exchanges.
• Worked well in a team setting, providing support and guidance.
• Trained new employees in sales techniques and store procedures, improving team effectiveness.

• Oversaw daily operations, managed inventory, and ensured the store was well-stocked with quality materials.
• Compliance with taxation and local regulations.
• Handled customer service, providing assistance and recommendations for artists.
• Manages finances, including budgeting, pricing, and handling payments.
• Marketing the store through promotions and events, establishing relationships with suppliers, and staying updated on new products and trends are key duties.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.