David Eric Cole

• Built strong rapport with customers, fostering loyalty and repeat business.
• Increased customer satisfaction by providing personalized service and product recommendations.
• Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
• Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
• Managed inventory levels, conducting regular stock checks and placing orders as needed.
• Supported store merchandising efforts by assisting with visual displays, replenishment, and pricing updates.
• Welcomed customers and offered immediate assistance in line with business policies.
• Finalized sales by completing payments and required paperwork.
• Documented orders in computer system with general conditions and special customer requirements.
• Built customer loyalty and retention by delivering excellent shopping experiences.

• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Managed inventory flow for incoming and outgoing items.

Oversaw delivery schedules while optimizing route logistics.

• Contributed to overall shop efficiency by promptly fulfilling internal part requests from service technicians.
• Trained new Parts Department Associates in company policies, procedures, and best practices.
• Increased sales by proactively recommending related products or services based on customer needs.
• Improved department organization by implementing a new system for labeling and storing parts.