DAVID G. MYERS
Davenport,FL
Summary
Talented Customer Service professional with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
12
12
years of professional experience
Work History
Asset Protection Associate
INSA
07.2023 - Current
- Reduced inventory shrinkage by implementing effective asset protection strategies and processes.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
Security Officer
UNIVERSAL ORLANDO RESORT
04.2023 - 07.2023
- Assures the security and safety of the guests and employees by observing and monitoring for unsafe or threatening conditions
- Escorts cash drops, money transfers, building checks and safe checks on property during and after hours
Plain Clothes Operative Trainer/Mentor, Core Team Coordinator
Walt Disney World Parks And Resorts
03.2019 - 03.2023
- Demonstrate the highest standards of Disney Guest Service and provide Cast Members with the skills and knowledge necessary to meet these standards
- Improved employee performance by designing and implementing effective training programs.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
Plain Clothes Operative
Walt Disney World Parks And Resorts
10.2017 - 03.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Security Foreman
Walt Disney World Parks And Resorts
08.2017 - 10.2017
- Promote teamwork and assist the Team in meeting quality and quantity standards
- Coordinate with on duty leadership concerning staffing through interpersonal, verbal and written communication
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Improved project efficiency by implementing streamlined scheduling and resource allocation processes.
Security Host
Walt Disney World Parks And Resorts
05.2016 - 08.2017
- Observe, react, and respond to occurrences throughout the Walt Disney World Resort, including visual inspections of buildings, bags and/or packages
- Interact and promote the safety of cast members and guests using verbal communication skills
Blood Collection Supervisor
INDIANA BLOOD CENTER
01.2012 - 05.2016
- Maintain, motivate, encourage, and develop staff to attain their full potential through positive reinforcement and corrective action as necessary
- Ensure that all blood collection functions are performed according to prescribed procedures of state and federal regulatory agencies
- Educate and provide outstanding customer service to donors and patients while procuring blood products to support IBC's production requirements
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Bachelor of Arts - Criminal Justice
Lewis University
Romeoville, ILCertificate - Dispensary Management
Sativa University
Apopka, FL10.2021
Skills
- Policy Implementation
- Expense Tracking
- Financial Management
- Team Leadership
- Verbal and Written Communication
- Staff Management
- Complex Problem-Solving
- Customer Relationship Management
- Decision Making
- Staff Training and Development
- Customer Service
- Confidentiality
Timeline
Asset Protection Associate
INSA
07.2023 - Current
Security Officer
UNIVERSAL ORLANDO RESORT
04.2023 - 07.2023
Plain Clothes Operative Trainer/Mentor, Core Team Coordinator
Walt Disney World Parks And Resorts
03.2019 - 03.2023
Plain Clothes Operative
Walt Disney World Parks And Resorts
10.2017 - 03.2019
Security Foreman
Walt Disney World Parks And Resorts
08.2017 - 10.2017
Security Host
Walt Disney World Parks And Resorts
05.2016 - 08.2017
Blood Collection Supervisor
INDIANA BLOOD CENTER
01.2012 - 05.2016
Bachelor of Arts - Criminal Justice
Lewis University
Certificate - Dispensary Management
Sativa University
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