David Garcia
Burbank,CA
Summary
I bring my four plus years of experience as a Starbucks partner to the table. My favorite part about the job is connecting with our customers, as I genuinely enjoy doing it, I do it naturally, and enjoy creating that experience for them. I've worked very busy drive-throughs in several different districts throughout the area, this experience has made me very strong in every position on the floor as well as dealing with certain situations that arise throughout the shift such as customer complaints. Skilled in mentoring new staff and maintaining cleanliness standards, I thrive in high-pressure environments, ensuring exceptional service and fostering a welcoming atmosphere.
Overview
9
9
years of professional experience
Work History
Barista Trainer
Starbucks
10.2019 - Current
- Trained new baristas on beverage preparation and customer service standards.
- Conducted ongoing performance evaluations to ensure skill proficiency.
- Operated espresso machines and brewing equipment to produce high-quality beverages.
- Provided exceptional customer service, fostering a welcoming and friendly environment.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
Retail Sales Associate
Los Angeles Dodgers
05.2018 - 10.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Retail Sales Associate
Footlocker
03.2017 - 12.2017
- Assisted customers in selecting footwear, providing personalized recommendations based on style and fit preferences.
- Implemented visual merchandising strategies to create appealing displays that increased foot traffic and sales.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
Education
Bachelor of Business Administration And Management - Business Administration And Management
California State University Northridge
Northridge, CA05-2027
Skills
- Customer connecting
- Performing exceptionally during peak hours of the day
- Maintaining beverage quality while being fast and efficient
- Cleanliness standards
- Barista mentoring
- Strong interpersonal skills
Timeline
Barista Trainer
Starbucks
10.2019 - Current
Retail Sales Associate
Los Angeles Dodgers
05.2018 - 10.2018
Retail Sales Associate
Footlocker
03.2017 - 12.2017
Bachelor of Business Administration And Management - Business Administration And Management
California State University Northridge