David Heyl
Pittsburgh,PA
Summary
Sales representative with a proven track record in effective communication and team collaboration. Expertise in swiftly resolving client inquiries and delivering impactful presentations. Strong ability to foster client relationships and enhance service delivery outcomes.
Overview
21
21
years of professional experience
Work History
Territory Sales Representative
Primo Brands
Pittsburgh, PA
03.2024 - 10.2025
- Established strong client relationships to enhance loyalty and repeat business.
- Managed sales pipeline to ensure timely follow-up and conversion of prospects.
- Trained team members on product knowledge to boost sales effectiveness.
- Utilized sales reporting tools to analyze performance and identify areas for improvement.
- Implemented territory planning strategies to optimize coverage and resource allocation.
- Negotiated contracts and pricing with clients to secure beneficial agreements.
- Delivered professional presentations at client meetings, showcasing company offerings.
- Resolved customer inquiries promptly to uphold service quality standards.
Executive Account Manager
UBEO Business Services/COECO
Virginia Beach, VA
04.2019 - 01.2024
- Facilitated regular client meetings to discuss needs and ensure satisfaction.
- Coordinated cross-functional teams to deliver integrated solutions addressing client challenges.
- Executed account reviews, identifying growth opportunities and enhancing service delivery.
- Resolved client inquiries promptly, improving customer retention and experience.
- Identified key performance indicators for account success, implementing necessary adjustments.
- Trained and mentored junior account managers, promoting best practices in relationship management.
- Negotiated contracts with clients to secure mutually beneficial terms while safeguarding company interests.
- Oversaw onboarding processes for new clients, ensuring smooth transitions and effective communication.
Accreditation Coordinator
Better Business Bureau
Norfolk, VA
08.2017 - 07.2019
- Managed accreditation documentation to ensure accuracy and completeness during review processes.
- Collaborated with cross-functional teams to enhance accreditation procedures and operational efficiency.
- Maintained comprehensive records of accreditation activities, supporting transparency and accountability.
- Reviewed evidence submitted by organizations for precision and comprehensiveness prior to evaluation.
- Executed inside sales strategies to assist local businesses in achieving BBB accreditation.
Territory Manager
UniFirst
Norfolk, VA
08.2016 - 07.2017
- Cultivated client relationships through consistent communication and customized service offerings.
- Identified new business opportunities to enhance market presence and drive growth.
- Developed strategies that increased sales within assigned territory.
- Conducted territory reviews to align activities with sales targets and objectives.
- Created comprehensive reports on sales activities and market trends for senior management.
- Maintained direct contact with assigned accounts while establishing new client relationships.
- Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
- Devised sales plans to surpass revenue and market penetration goals.
Selling Branch Manager
Onin Staffing
Virginia Beach, VA
12.2014 - 07.2016
- Streamlined recruitment processes to attract and retain top talent in staffing industry.
- Directed daily operations of branch, including customer service, human resources, sales, and marketing.
- Fostered strong customer relationships to drive repeat business and enhance satisfaction.
- Implemented performance improvement plans for underperforming employees, boosting team productivity.
- Trained team members on compliance standards, ensuring adherence to regulatory requirements.
- Evaluated sales performance metrics to identify growth opportunities and areas for improvement.
- Collaborated with senior management on budget planning and financial forecasting.
- Provided feedback on employee performance evaluations conducted by supervisors.
Sales Representative
ADT Security
Norfolk, VA
04.2014 - 11.2014
- Created tailored sales presentations to communicate product benefits across diverse client bases.
- Tracked performance metrics using sales reporting tools to inform strategic decisions.
- Engaged in contract negotiations to secure advantageous terms for clients and company.
- Identified upselling opportunities during client interactions to enhance revenue generation.
- Trained junior sales representatives on best practices and techniques, boosting team performance.
- Developed customized sales strategies to effectively sell and upsell services to clients.
Branch Manager
Wells Fargo
Norfolk, VA
10.2013 - 04.2014
- Implemented compliance protocols to mitigate risks and ensure regulatory adherence within branch.
- Directed daily operations of branch, overseeing customer service, human resources, sales, and marketing activities.
- Led branch team in achieving sales targets through performance management and motivation strategies.
- Managed staff scheduling, hiring, and training processes to maintain optimal workforce efficiency.
- Conducted regular performance reviews to evaluate employee contributions and drive improvement.
- Collaborated with management to develop strategic initiatives for increasing branch market share.
- Oversaw risk management assessments to proactively identify and address potential vulnerabilities.
- Fostered positive team environment through recognition programs and open communication channels.
Branch Manager
Hertz
Falls Church, Virginia
06.2010 - 10.2013
- Facilitated recruitment by identifying top talent and enhancing team capabilities through targeted training programs.
- Directed daily operations, including customer service, human resources, sales, and marketing activities.
- Led branch team to achieve sales targets using effective performance management strategies.
- Conducted training sessions to elevate staff skills and promote continuous improvement culture.
- Evaluated operational workflows, identifying enhancement opportunities to boost branch productivity.
- Collaborated with management on strategic initiatives to increase branch market share.
- Managed team performance through regular reviews, motivating members to reach full potential.
- Resolved escalated customer complaints promptly to ensure satisfaction.
Inside Sales Lead Generator
PT Marketing
Pittsburgh, PA
01.2010 - 05.2010
- Utilized effective questioning and listening techniques to identify customer needs.
- Streamlined lead qualification process, decreasing time on unqualified prospects.
- Scheduled appointments for clients to engage with potential customers.
Sales Representative
Sports Display
Virginia Beach, Virginia
01.2010 - 05.2010
- Sold advertising space on community boards within assigned area.
- Negotiated advertising duration for optimal visibility.
- Secured trade-out agreements with hotels for additional advertising space.
Branch Manager
Enterprise Rent-A-Car
Chesapeake, Virginia
04.2005 - 11.2008
- Monitored branch inventory to ensure optimal stock availability for customer demands.
- Streamlined operational processes, enhancing efficiency and reducing transaction turnaround times.
- Established strong customer relationships through personalized service and prompt inquiry resolution.
- Led branch team to achieve sales targets with effective performance management strategies.
- Conducted regular training sessions to enhance staff skills and promote continuous improvement culture.
- Collaborated with management to develop initiatives aimed at increasing branch market share.
- Evaluated workflows, identifying enhancements to improve overall branch productivity.
- Executed marketing campaigns that increased brand visibility and attracted new clientele.
Education
Bachelor of Science - Accounting
Pennsylvania State University
University Park, PA12-2004
Skills
- Sales pipeline management
- Client relationship management
- Contract negotiation
- Territory planning
- Sales reporting
- Performance analysis
- Presentation delivery
- Problem solving
- Team collaboration
- Effective communication
- Training and mentoring
- Conflict resolution
- Time management
- Sales data tracking
- Sales strategy development
- Customer engagement
- Multitasking skills
- Cold calling techniques
- Solution selling strategies
- CRM proficiency
- Decision making
- Revenue growth
Timeline
Territory Sales Representative
Primo Brands
03.2024 - 10.2025
Executive Account Manager
UBEO Business Services/COECO
04.2019 - 01.2024
Accreditation Coordinator
Better Business Bureau
08.2017 - 07.2019
Territory Manager
UniFirst
08.2016 - 07.2017
Selling Branch Manager
Onin Staffing
12.2014 - 07.2016
Sales Representative
ADT Security
04.2014 - 11.2014
Branch Manager
Wells Fargo
10.2013 - 04.2014
Branch Manager
Hertz
06.2010 - 10.2013
Inside Sales Lead Generator
PT Marketing
01.2010 - 05.2010
Sales Representative
Sports Display
01.2010 - 05.2010
Branch Manager
Enterprise Rent-A-Car
04.2005 - 11.2008
Bachelor of Science - Accounting
Pennsylvania State University