David I Gonzalez

SALES ADVISOR/STORE SUPERVISOR

2010-2015

Store 006 and Store 134.

• Transitioned from part-time to full-time role within one month.
• Guided customers through the purchasing process, ensuring a seamless and satisfying shopping experience.
• Managed and organized stock room to ensure efficient inventory control.
• Operated the cash register efficiently to process customer transactions.
• Provided outstanding customer service.
• Trained and mentored sales staff to improve performance and achieve sales targets.
• Supported multiple retail locations in New York City, ensuring consistent sales performance.
• Advanced to Store Supervisor in 2014, responsible for supervising staff and ensuring efficient store operations.

DEPARTMENT MANANGER

2016-2022

Store 134- Empire Outlets

• Elevated to department manager in 2016, managing team operations and driving sales success.
• Mentored supervisors and department managers to improve operational efficiency.
• Guided supervisors and department managers in developing leadership skills.
• Trained supervisors and department managers to enhance team performance.
• Fulfilled the role of acting store manager, managing store activities, and maintaining operational efficiency.
• Assumed responsibilities, coordinating daily tasks, and ensuring store operations.
• Supported retail operations across multiple stores in New Jersey. New Port Center Mall.

DEPARTMENT MANANGER

2023- Current

Store 411 & 242, International Mall.

• Relocated from New York to Tampa to Citrus Park location.
• Oversaw sales processes, ensuring alignment with company goals.
• Managed sales operations to achieve business targets.
• Supported all stores in the Tampa area, ensuring consistent sales performance.
• Ensured high levels of customer satisfaction through effective sales and service.
• Directed team efforts to enhance employee performance and productivity.
• Coordinated and organized work schedules to align with business needs and employee availability.
• Oversaw the shock room operations, maintaining a well-organized and efficient workspace.
• Managed store opening and closing procedures, maintaining security and operational standards.
• Managed staff performance and upheld company guidelines.
• Delivered comprehensive support to both customers and employees, contributing to a positive environment.