DAVID J. COOPER
Woodbine,MD
Summary
Respected health care executive with the ability to balance strategic decisions and financial discipline with a hands-on approach to leadership: resulting in strong employee, patient, and physician satisfaction. Engaging communicator and relationship builder with expertise in organizational planning, multimillion-dollar capital projects, contract negotiations, team development, and increasing visibility for growth.
Overview
21
21
years of professional experience
Work History
Region President
SpecialtyCare
01.2017 - Current
- Region President responsible for overseeing and managing the overall operations and performance of SpecialtyCare’s North/Northeast region
- This includes developing and implementing strategic plans, managing budgets, ensuring clinical compliance with regulations and laws, and leading & motivating regional leadership team and all field teammates
- Also responsible for building relationships with key stakeholders such as physicians and hospitals, with a focus on increasing market share and revenue for the region
- Oversight of all day to day business operations for a 15 state territory with over 140 surgical neurophysiologists that perform over 35,000 cases per year with over $50M in annual revenue
- Full P&L responsibility
- Directly manage and develop a team of 4 Regional Directors of Operations and 22 Area/Clinical Managers, and a field team of > 130 Surgical Neurophysiologists
- Leadership responsibility over VP’s of Business Development, Recruitment, FP&A, Clinical Compliance & Med-Ed, and RNP (Remote IONM Physicians)
- Overall Revenue Growth > 30% in last 5 years
- Overall Contribution Margin Growth > 47% in last 5 years
- Overall Procedure Volume growth > 25% in last 5 years
- Successfully executed multiple regional reorganization strategies leading to increased operational & financial efficiencies
- Successful in outperforming industry benchmarks in regards to teammate engagement & retention
- 99% customer retention rate YoY since 2017.
Chief Growth Officer
Momentum Health
01.2016 - 01.2017
- Chief Growth Officer responsible for overall leadership of the company’s account management, business development, and sales/operational functions
- Provide strategic and tactical leadership, identify growth opportunities, counsel and direct field teams
- Primary point of contact for all day-to-day operations of the organization reporting directly to the CEO
- Startup incubator experience leading to successful sale of platform in less than 12 months.
Regional Director of Operations
DaVita Healthcare Partners, Inc.
01.2014 - 01.2016
- Regional Director of Operations responsible for overseeing the overall management of multiple facilities in the Cleveland/Akron/Canton markets including financial management, risk management, quality assurance compliance, patient care management, and teammate management within assigned division
- Provide strategic and tactical leadership, counsel and direction to the field management of DaVita to ensure safe, efficient, therapeutic and ethical patient care and positive teammate relations
- Additionally, identify and develop strategic growth opportunities, monitor regional clinical and financial performance, and work closely with senior executive leadership to develop competitive strategies in alignment with DaVita’s mission and values
- Oversee over 20 kidney dialysis centers with greater than 300 employees, 1,500 patients, and over $100 million in annual revenue
- Full P&L responsibility
- Grew territory from 12 clinics to 23 clinics in first 18 months in role
- Grew total revenue from $40M to over $80M in first 24 months
- Successful in leading physician and hospital relationship development
- Promoted 12 teammates into senior leadership roles
- Divisional Private Pay Team Leader (Region led Divisional PP growth in 2014 and 2015).
Regional Account Executive
Maxim Healthcare Services
01.2007 - 01.2013
- Managed six state territory, establishing sales objectives and monitoring progress toward established goals
- Provided strategic leadership to new account development using customer engagement methods to identify and open new accounts, build effective customer relationships, generate referrals and leads, penetrate client companies to uncover new opportunities, and close sales
- Drove sales and marketing efforts to grow regional market by more than 100% each year in this position
- Generated over $1M in annual sales YOY, achieving “Winner’s Circle” honors (2007-2013)
- Member of Maxim Health Systems’ Strategic Planning Group in 2010, 2011, and 2012, developing sales strategies leading to winning multiple Fortune 500 company accounts
- Lead team of more than 20 Account Managers/60 recruiters/20 clinicians towards hitting annual wellness and immunization sales goals.
Senior Account Manager
Maxim Healthcare Services
01.2003 - 01.2007
- Led weekly meetings to communicate changes at the local and corporate level
- Reviewed financials to ensure profitability targets were being met
- Trained internal and external employees on Maxim Healthcare’s policies and procedures
- Managed sales team consisting of 4 Sales Recruiters, 1 Director of Clinical Services, 3 Clinical Supervisors, 2 Administrative Assistants, and over 500 external employees
- Grew annual sales from $5,000,000 to $8,500,000 in first 24 months, achieving “Winner’s Circle” honors
- Conducted regular interviews to strengthen the pool of internal and external candidates, recruiting candidates from electronic sources and cold calling
- Prepared weekly sales and operations reports for executive management review
- Executed sales plans in collaboration with other Accounts Managers in the state by making cold calls, calling existing referral sources, and developing alternative business lines.
Education
Skills
- Operational Acumen
- Financial Management
- Strategic Planning and Execution
- Leadership and Leadership Development
- Contract Negotiation
- Competitive & Market Analysis
- Proposal Development
- Customer Engagement
- Client Relations
- Team Development
- Vendor Relations
- New Product Roll Out
- Business Consulting
- Account Management
- Business Development
- Recruitment & Retention
Previous Professional Experience
Early career experience includes Combat Field Medic for the United States Army Reserve; Professional Athlete for Puma World Team; and Sales Representative/Olympic Development Athlete with The Sherwin Williams Company.
Awards
- 11 Time Maxim “Winner’s Circle” Award, 2003 – 2013
- Maxim Health Systems Salesperson of the Year Award Winner, 2010
- 2015 Top Tier “LTIP” Award Winner DaVita Healthcare Partners
- 7-Time NCAA National Champion/13-Time NCAA All-American/Various Events (Track & Field/Cross Country)
- 2007 Inductee Parma Senior High Athletic Hall of Fame (Charter Member)
- 2014 Inductee USTFCCCA Hall of Fame
- 2015 Inductee University of Mount Union “M-Club” Hall of Fame
References
References and current board memberships available upon request
Timeline
Region President
SpecialtyCare
01.2017 - Current
Chief Growth Officer
Momentum Health
01.2016 - 01.2017
Regional Director of Operations
DaVita Healthcare Partners, Inc.
01.2014 - 01.2016
Regional Account Executive
Maxim Healthcare Services
01.2007 - 01.2013
Senior Account Manager
Maxim Healthcare Services
01.2003 - 01.2007