Innovative and goal-oriented Management professional committed to sales and marketing. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through problem identification and resolution.
Overview
8
8
years of professional experience
Work History
Pet Wants Franchising
2020.09 - Current
Collaborates with nation-wide lead generation marketing team to find and award franchises to qualified candidates
Manages sales pipeline and leads from initial inquiry to awarding
Manages and execute sales process in adherence to Federal regulations, policies, and procedures
Make consistent contact with each lead to establish and maintain relationships and interest in franchise opportunities
Produced $1,000,000 worth of business development performance for 2021.
Collaborate with fellow sales representatives and other departments to share best practices
Program Manager
Total Homecare Solutions
2019.04 - 2020.04
Managed Staff of 140+ employees in care and welfare of 15+ behavioral and developmentally disabled clients
Set schedules for all client staffing needs, performed interviews including hiring decisions
Promoted interdepartmental cooperation in investigating incidents to ensure client safety and care
Developed unique strategies for addressing COVID-19 viral outbreak and its impact on DDS and home healthcare field
Signed job offer for new position that was unfortunately cut due to Covid-19
Assistant Manager
Citadel Self Storage
2018.03 - 2019.04
Developed B2B sales portfolio and Non-profit partnerships for Cincinnati region
Top sales leader in region, bringing in 65% of new leases over first year of business
Established local marketing strategy and conducted on-going market research
Delegated tasks and provided learning opportunities and sales training to co-op student interns
Managed all high-stakes customer interactions, including addressing complaints and facility emergencies with a 97.3% retention rate for emergency responses.
Resident Manager
St. Joseph Orphanage
2017.04 - 2018.10
Demonstrated sound judgment in decision making within established company, state, federal, and HIPAA regulations
Coached juvenile clients with range of behavioral and psychological needs
Maintain structured system to maximize social and emotional development
Resolved client conflicts, maintaining a supportive and encouraging environment
Maintain confidentiality of client files and company records
Collaborate with leadership to identify efficiency opportunities and develop new procedures and operational methods.
Plot-writer and Volunteer Manager
Wanderlust Caravan Entertainment
2016.01 - 2019.01
For national strategy gaming association, responsible for developing and carrying out storylines monthly