DAVID J HENDERSON
VA
Summary
Detail-oriented Communications Specialist with expertise in structured cabling and fiber optics termination. Enhances network performance through precise installation and maintenance. Troubleshoots and resolves issues to ensure quality service delivery in mission-critical environments. Strong technical skills combined with effective communication and collaboration.
Overview
27
27
years of professional experience
Work History
Passive Engineer
GDIT
Falls Church, VA
05.2019 - Current
- Maintained the Inside Plant cable infrastructure to include conduit, cable trays, copper, coax, fiber and all associated elements in the Pentagon, Mark Center, & buildings within the NCR supported by JSP.
- Followed JSP and commercial best practice procedures, standards and/or provide Engineering Installation Plans (EIPs) required for installation of cable racks, wiring of the racks and testing required during installation.
- O&M support to include an ISP Registered Communications Distribution Designers (RCDD) to support the maintenance and clean-up of 1800 or more Telecommunication rooms at the Pentagon, Mark Center and NCR, and outlying buildings under JSP Operations purview, to include on site surveys, weekly reports denoting survey results (except in extenuating circumstances), develop maintenance plan for corrections and ensure the EIA/TIA 568A & 568B Standard and standards are upheld.
- Performed 24/7/365 break fix on all Inside Plant cable infrastructure under JSP purview.
- Installation and documentation of new and/or updated Inside Plant cable infrastructure to include conduit, cable trays, copper, coax, fiber and all associated elements in the Pentagon, Mark Center, & buildings within the NCR supported by JSP in accordance with scope of work statements.
- Analyzes, administers, and maintains telecommunications and network cabling infrastructure.
- Responsible for tasks assigned by Coordinators in connection with service orders and repair activities related to Category 6 cabling, Voice over IP networks (VOIP), and fiber optic cabling infrastructure.
- Dress, terminate and test cables and components, Ability to work with power tools and ladders.
- Installs, maintains, and repairs voice and data communications systems.
- Interprets service orders, circuit diagrams, and electrical schematics.
- Tests, locates, installs, and repairs cabling infrastructure associated with trouble calls, and performs routine maintenance.
- Use Excel and Microsoft Word, input data into data base’s and create and maintain cable records as jobs proceed and formalize at completion.
- Verifies work order information and receipt of all necessary equipment and information.
- Verifies service by testing installed cabling, identifying, correcting, or escalating problems.
- Use of network cabling test equipment including network testers, copper cable testers, fiber OTDRs and fiber power meters.
- Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications.
- Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation.
Communications / Security Analyst
American Cabling Company
Upper Marlboro, MD
02.2017 - 04.2019
- Installed and maintain electronic security systems.
- Executed testing to verify high quality installations.
- Executed testing to identify and correct system problems at component and system levels as part of system sustainment activities.
- Executed installation and maintenance activities within planned durations.
- Completed high quality device and component installation activities and maintenance activities.
- Participated in review of design documentation and system data to plan and execute installation and maintenance activities.
- Participated in configuration of servers, workstations, panels and other programmable components.
- Installed system cabling.
- Terminated and tested system cabling and all components.
- Installed system raceway.
- Installed equipment racks, enclosures, panels and all mounting hardware components.
Communications Analyst
Henkels and McCoy
Chantilly, VA
01.2015 - 02.2017
- Installed cabling from transport/wiring closets to the customer access outlet.
- Installed cabling, both under floor and above ceiling, in cable trays, troughs, wiring baskets, harnesses and j-hooks.
- Assisted in the design of cable transmission media, machine rooms, transport closets and points of presence.
- Field terminated cabling utilizing multiple types of connectors and technical techniques.
- Installed backbone, vertical, underground and outdoor cabling.
- Fielded test cabling for performance specifications.
- Provided cable labeling and configuration documentation.
- Performed cable management.
- Successfully terminated various types of fiber optic connectors.
- Successfully interpreted drawings, plans and specifications.
Communications Analyst
KCI Telecommunications (Amazon)
Ashburn, VA
05.2014 - 01.2015
- Performed installations in support of local and wide area networks in both commercial and government sectors.
- Provided end-to-end low voltage solutions for mission critical data center and infrastructure requirements, including: Design build, Consultation and implementation.
- Provided Maintenance and support for structured cabling solutions, terminations, electrical installation services, moves, adds, changes and rack/cabinet/UPS installations for both the mission critical data center and traditional office building environments.
Desktop Support Analyst
Telos Corporation
Ashburn, VA
10.2008 - 09.2013
- Provided Hardware & Software customer support via telephone in a Call Center environment.
Network Engineer (Telecom Analyst)
EDS
Alexandria, VA
03.2007 - 10.2008
- Provided network analysis and trouble ticket analysis for sites experiencing repetitive problems.
Help Desk Services Analyst (tier 2)
Help Desk Services Analyst (tier 2)
Alexandria, VA
10.2005 - 03.2007
- Provided technical customer service support.
Technical Support Analyst / LAN Administrator
Comcast
Berlin, CT
10.1999 - 01.2004
- Responsible for all aspects of system administration support including hardware, systems software, system performance, security, and system network integration.
Education
Security +
Comptia
01-2025
Diploma - Electronics/Computer Technology
New England Technical Institute
Skills
- Structured Cabling
- Fiber Optics Termination
- Racking & Stacking
- Visio Drawings
- MS Dos
- TCP/IP
- Systems Installation
- Scanners
- Switches
- Hubs
- Remedy
- Microsoft Office
- VOIP
- HVAC
Timeline
Passive Engineer
GDIT
05.2019 - Current
Communications / Security Analyst
American Cabling Company
02.2017 - 04.2019
Communications Analyst
Henkels and McCoy
01.2015 - 02.2017
Communications Analyst
KCI Telecommunications (Amazon)
05.2014 - 01.2015
Desktop Support Analyst
Telos Corporation
10.2008 - 09.2013
Network Engineer (Telecom Analyst)
EDS
03.2007 - 10.2008
Help Desk Services Analyst (tier 2)
Help Desk Services Analyst (tier 2)
10.2005 - 03.2007
Technical Support Analyst / LAN Administrator
Comcast
10.1999 - 01.2004
Security +
Comptia
Diploma - Electronics/Computer Technology
New England Technical Institute