Summary
Overview
Work History
Education
Skills
Timeline
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DAVID JAMES BASTIAN

Pittsburg,KS

Summary

Customer-oriented General Manager with 17 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented while consistently executing and completing multiple projects in high-stress environments. Meticulous leader, highly motivated and driven, with excellent communication and people skills; Management experience, including but not limited to, Sales, Business, Inventory, Customer Service, Retail, P&L, and Property.

Overview

19
19
years of professional experience

Work History

General Manager

BBA Corporation
05.2005 - 11.2022
  • Oversee day-to-day operations as well as ensure a safe, secure, and legal work environment.
  • Developed and implemented strategies to increase sales and profitability.
  • Specializes in faculty and community support, effective and methodical team building, and textbook adoption management.
  • Established and maintained relationships with customers and high-profile companies.
  • Maintained staff by selecting, orienting, recruiting, and training employees.
  • Handle cash payments, returns, and invoices, as well as conduct end of day sales reports and monthly accounting deadlines.
  • Uphold store image through periodic merchandise checks, restocking inventory as needed.
  • Responsible for monthly and quarterly inventory by accounting for all sale items and maintaining sales database.
  • Maintained a budget and optimize expenses with an extensive sales background.
  • Inventory management in sourcing, storing, and selling inventory.
  • Provide outstanding customer service through face-to-face interaction, as well as email, phone calls and social media.

Commercial Property Manager

AKCC Management L.P
08.2006 - Current
  • Responsible for collecting rent on 5+ properties at any given time as well as maintaining relationships with each tenant.
  • Creating and enforcing rental agreements for each property as well as maintaining property rentals by advertising and filling vacancies.
  • Enforces and negotiates leases, maintain all property and secure premises.
  • Complete repairs and investigate and resolve tenant issues and complaints.
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.

Office Manager/Hunt Master

Show Me Birds Hunting Resort
10.2016 - Current
  • Establish strong connections and relationships with clients and high-profile companies.
  • Provide outstanding customer service through email, phone calls, and booking guide services.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Conduct KWDPT Fish and Game Reports for all hunters; issue state hunting licenses.
  • Maintain pro shop, re-order low inventory, and other duties as assigned.
  • Establish workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.

Education

Missouri Southern State University
Joplin, MO

Skills

  • Proficient in Microsoft Office
  • Exceptional Customer Service
  • Point of Sale Operation
  • Sales Expertise
  • Data Entry
  • Policy Implementation
  • P&L Management
  • Verbal and Written Communication

Timeline

Office Manager/Hunt Master

Show Me Birds Hunting Resort
10.2016 - Current

Commercial Property Manager

AKCC Management L.P
08.2006 - Current

General Manager

BBA Corporation
05.2005 - 11.2022

Missouri Southern State University

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DAVID JAMES BASTIAN