David Ledford
Columbia,TN
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Store Manager, Pharmacy Technician
Walgreens
08.2004 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Analyzed store KPIs to effectively manage operational needs.
- Managed payroll and inventory/expense controls to ensure accurate budgeting.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Enhanced District performance through active engagement in meetings and providing mentorship to upcoming store managers.
- Collaborated with multiple locations to optimize payroll budgets and inventory controls
- Assumed role of lead contact for District Manager in payroll and data analysis
- Successfully navigated District stores through the challenges posed by the Covid Pandemic, resulting in a double-digit increase in store sales compared to the previous year.
- Certified Pharmacy Technician since 2008
Education
Bachelor of Science - Human Resource Management
Western Kentucky University
Bowling Green, KY07.1997
Skills
- Leadership Development
- Benefits Administration
- Employee Onboarding
- Employee Relations
- Recordkeeping
- Payroll Administration
- Performance Assessment
- Training Development
- Recruitment and hiring
- Records Management
- Analytical
- Excellent Written Communication
- Detail-oriented
- Time Management
- Presentation Preparation
- Bookkeeping
- Budget monitoring
- Store operations
Certification
- Certified Project Manager
- Certified Pharmacy Technician
- Licensed Life and Health Insurance Sales (no longer active)
Activities
Deacon, Jackson Heights Church of Christ, Responsible for Maintaining Church Attendance, tracking member attendance and spotting trends in attendance through use of Excel Spreadsheets and Graphing.
Uber/Lyft Driver, since 6/2024. More than 3500 Rides, 5-star rating both platforms.
Timeline
Store Manager, Pharmacy Technician
Walgreens
08.2004 - Current
Bachelor of Science - Human Resource Management
Western Kentucky University
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